We went to the dealership to trade in our Journey. I told my husband before we got there “I sure hope we don’t get a true salesman. I truly dislike “salesman”!!!!
To much of our delight Ben was our salesman and he was a delight to work with. He listened to what we wanted. He made suggestions. He didn’t dismiss the little lady like most guys do. I woukd buy my next car from him.
Nate worked with me for over 3 weeks, over the phone considering I live in Colorado, to find a car. If you had a 10 star rating I would give him that! He was kind, considerate, courteous and most of all very, very professional. I will continue using him when I need a new vehicle and so will my family. We have purchased 7 cars from your dealership and he has been the best salesman by far! I appreciate him and all his hard work to get me into a GREAT jeep, like I've always wanted!
I was encouraged to take my time to look around. Ira was available to answer my questions and point out things I hadn't thought about. On my first visit I told him I needed time to think about all I had learned and didn't want to be constantly "pestered". He said he would use email to send me the follow up answers to some of my questions which he did. When I did contact him, he was very responsive without being pushy. I very much appreciated his help. This was an excellent experience!
I had my engine light come on while traveling and pulled into Ford Lincoln of Cookeville. Steve Brown greeted us in the parking lot, provided us with a loaner vehicle and arranged for the service department to take care of us. Christina Root, Service Advisor promptly took care of everything in a very professional manner, had us back on the road after a reasonable waiting time, and even washed the truck. Great staff at Ford Lincoln of Cookeville and highly recommend this dealership! Thank you so much Steve Brown and Christina Root!
Chad Malone made buying our first Kia a wonderful experience. Thank you Chad!! You took the stress out of making our purchase and you found the perfect car for our family.
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