I came to Mike Bass Ford looking for a car. I came inside and asked did I need help with anything. Sam Ute was able to get me financed and got the vehicle I wanted. Sam communicated with me, and we set up a time for me to pick up my car. If anyone is looking for a new or used car, go over to Mike Bass Ford in Sheffield Village Ohio
Mike Bass Ford was recommended to me by several family members and friends. After my great experience with Mike Bass Ford, I was able to understand why so many people I know recommended taking my car to this service center. Before taking my car into Mike Bass Ford, I had taken my car in many times for service to a different dealership and had to call the dealership after several days to receive any updates. I dropped my car off to Mike Bass Ford on a Tuesday evening and was pleasantly surprised when I received a call the next morning from Jon to discuss the findings. Jon was very friendly and professional from our very first conversation. He discussed and explained the plan to me and made it a point to make sure I had a complete understanding. Jon took the time to make sure I felt comfortable with the plan. After talking with Jon I immediately felt confident that I had made the right choice by choosing Mike Bass Ford. Jon made it a point to make sure he provided me with any updates on the service. As a I mentioned before, I have had unsatisfactory experiences with a different dealership, even to the point where I was uncertain if I would ever buy a ford vehicle in the future. But Jon made for a GREAT experience. He was professional, friendly and very caring. He went above and beyond to make sure that that I was satisfied with the service I had received. Jon is a true asset to his company. Prior to taking my car in for service to Mike Bass Ford I had decided that in the future I would not purchase another Ford vehicle due to bad experiences at other dealerships but after my wonderful experience at Mike Bass Ford, due to Jon’s professionalism and caring personality, I will return to Mike Bass Ford for any service and also feel confident purchasing another Ford vehicle in the future.
My husband and I have relocated to the Columbus area, but I plan all my maintenance on my vehicles around when I am visiting my parents back in Sheffield. Kevin Nail and Glenn Lyons are who I always request when I need work done. They do an awesome job every time!!
I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
Purchasing my 2014 Used vehicle from Baumann Auto Group in Port Clinton was a very pleasant experience. I'm thrilled they utilize Cars.com. The vehicle price was very competitive and was an awesome value. The staff was extremely friendly and made me feel at ease. My salesman went above and beyond to accommodate a special request. I would certainly recommend this dealership. I'm a happy customer!
I have dealt with a lot of salesman in my time and I have to say Ed made this process totally effortless. He went above and beyond by finding the right SUV for me and knowing everything about it. He was so nice. He went out of his way to get me what I wanted for my trade. He even gave me a gift just because. I have never left a dealership by hugging my salesman but I just had to do it! Ask for Ed if you visit Lincoln of Ganley. You won't be diaappointed. I may stop in just to say hi. When do you say that? Loved my whole experience.
Rob and Nick in service took me in when I didn???t buy the vehicle from there location.i was having problems w Ganley in Norton Ohio couldn???t get anything done.Rob and nick took my vehicle and fixed the problems I was having it wasn???t easy for them but they somehow made it work and kept me happy. I recommend if you have any issue speak to one of these gentlemen they are very respectful and Patient guys 👍🏾
Awesome experience purchasing a beautiful MKZ from Mike Prob
by Sherri from DealerRater.com
November 2, 2018
Mike Probala was awesome and patient with me in purchasing my MKZ. Mike will definitely always be my go to guy whenever purchasing a vehicle. I live in PA and was able to purchase a beautiful MKZ through the website and emails to Mike; no need to take a whole day out of my busy schedule to go to a car lot and purchase a vehicle. Mike took care of it all finding me the vehicle, financing and arranging delivery. Thank You! You Rock Mike!
Very nice folks in service department . BTW, 4 1/2 STARS IS MOST I CAN SELECT
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