I just finalized the purchase of a used 2016 BMW 535i and the transaction when very smoothly. Mariette was wonderful to work with and very easy going. My father and I stopped in to test drive the car and afterwards she offered to have me take the car for the rest of the afternoon to get a better feel for it as well as for a separate pre-purchase inspection. They were very fair during negotiations. She went the extra mile by removing a coffee stain on the seatbelt I had noticed, with a household cleaner she brought from home. I really liked how she made the transaction painless and not stressful at all. I would highly recommend working with her!
Very pleased with purchase and the professional enviroment and treatment of the sales staff. I was especially pleased with my salesman Ali Hussain and the complete sales experience. I would recommend Mr. Ali Hussain to all of my friends that would be looking for a vehicle.
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
We???ve been going to ecar one for several years now. They treat us like fsmily always! We???re never pressured to buy, and always given all the information. Masoud is lik a brother. He gave me his honest opinion when I wa storm between two different vehicles! He walked us through everything, personally! Made sure the car was perfect and even surprised me with a bow on it! Thank you so much for always being so great! We love y???all
This place has a large inventory of luxury cars! I was impressed with the value of customer service and the speed of paperwork. If you go knowing what you want the process is even quicker but if not you still will be done in no time. I was pleased with my agent as well! He worked hard to help me choose what I wanted!
Great service and a great price. Tricia took care of us. We switched cars on her at the last minute and they accommodated us with no issue. Great place to test drive several makes and models to see what fits your needs.
Great buying experience....and nice salesmen too. Ask for Chris when you get there and definitely would recommend anyone to buy a vehicle from them. Great car inventory and their vehicles are very clean.
Highly recommend this dealer, saw several cars on Car Gurus at the dealer that we wanted to look at that fits our needs perfectly in price range we were looking in. Internet Manager, Justin, was personal and professionally. Felt we were getting Maserati attention for price of a used car. Transaction was quick. Highly recommend.
It was my distinct pleasure to work with Mario on the sale of the Chrysler 300 C. He understood my needs and, working with Danny, was able to secure the financing that was right for me. Even though it was a very busy Saturday afternoon, Mario kept me up to date on the process and always made me feel like I was his number one priority. I am totally satisfied with my buying experience at Essence Maserati Alfa Romeo!
This is a company of passionate professionals who go above and beyond to help there clients, specifically the service department management staff, Ron and Evan are top notch. They are honest, effective, punctual and have a no BS policy. I have many options for service on my Maserati and drive extended distance to do business with Essence Maserati. don't be fooled with company's like park place you are only a number and will be treated as such as soon as you drop your car off. I have never been disappointed with Essence and will be a life long customer for all my exotic car needs. Simply put these guys are the real deal. And I'm not easy to please.
Beyond the ease of the Sales Experience --- they come through on their word. When they say they will fix items after the sale they really do what they promise. Adam is our go to guy. Would recommend him to anyone looking for a new vehicle. Their customer service & their inventory is far beyond what you'll find at any other lot. Stop here first!
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