Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
I felt Josh was knowledgeable, honest and straightforward about the strengths and weaknesses of the car, as well as the price. I felt good when I purchased my vehicle and didn???t second guess my choice or the purchase price.
John was fantastic! The whole experience was great and not overwhelming. John wasn???t pushy he worked with what I wanted and help me get into an even newer model of the car I was looking at, still in my budget. I had two friends looking for cars and already pointed them in the direction of Bettenhausen! Plus the office staff is super friendly which just makes the experience even better.
I shopped around. Bettenhausen was competitively priced and gave me the best value on my trade. I had the pleasure of working with both Bill and Josh. Both guys were very knowledgeable about the car (they both drive Alfa Romeo???s) and their passion and excitement for the brand exited me as well. Alec, introduced himself and thanked my for the business too. I bought a Stelvio 2 weeks ago and the honeymoon period is definitely still going on. I absolutely love it and could not be happier. I felt like I was taken care of even better after the deal was done. It was well after closing time and they were not in a hurry to get out of there. They walked me through every inch of the car to make sure I was completely comfortable with all of it???s fun features. Great car buying experience......for a change.
I purchased my used Alfa Romeo back in June. When my SiriusXM radio turned off it caused some confusion since the dealer said I am getting a one year complimentary subscription. Turns out since my car was used, the radio trial was aging while the dealership owned the vehicle.
I was reached out to by Leanne and she was very helpful in fixing the situation. I know that having to deal with third parties can be difficult but she took the time and had the patience to discuss options with Sirius. I appreciate her efforts to make me happy and I was pleased to get the service I was originally promised.
I should also mention that I have never met Leanne and I did not buy my car from her. She was helping me because it was the right thing to do and I am a customer. Nothing in it for her!
Thanks again for the help!
We were shopping for a Levante and came across a beautiful GranLusso in Schaumburg, over 400 miles away. Leanne was terrific. She answered our questions, sent additional photos and even scheduled a virtual delivery call, walking us through all the bells and whistles of the new car after it was delivered to our front door. We highly recommend Zeigler and be sure to ask for Leanne.
I purchased a vehicle from them today. I can't say enough about how good they are. Prices were good, helped a LOT with financing and got me a better rate that I thought was possible in my situation. I would highly recommend them to anyone.
Update after writing this review the manager contacted me that night . He wanted to hear the full story and after hearing it he honored the original terms. They did try to tack on another charge once i was there but after a little arguing it was removed. They reimbursed me for my uber and even got me a lower interest rate on my financing than what I had previously had coming into the deal. Andrew was very knowledgeable and it was refreshing to hear someone know their stuff instead of just faking it or giving generic info . Dora with the aftermarket was amazing and very helpful . She truly wants to make sure you are taken care of !
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