What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
This was by far the easiest car buying experience I have ever had. Kayla listened and knew exactly the car I was looking for, gave me a great price on both the new car and my trade in, and even though I wasn't ready to commit that 1st day went ahead and had the car I was looking at delivered to the dealership. When I contacted her 2 days later to finalize the deal she had everything ready within hours and the car was detailed and ready by the time I got there. She had followed up on everything, reviewed the entire purchase deal and went over the car with me from top to bottom. It could not have been easier. Hans, the finance person went over all of the sales agreements and offered several extended warranty's and service plans that were available. There was no heavy handed pressure tactics, just a clear description of what was available. The combined experience of dealing with Kayla and Hans made the whole experience extremely pleasant. I drove off the lot with my new car in just over an hour. Kayla has already been in touch to see if I had any additional questions about the car or needed any more help from her. Fantastic customer service. I just wished I lived closer to the dealership so they could handle my maintenance needs as well.
(Mrs) and Assistant Chief, Quality Management Serv
by Wendy Larkin from Tampa, Florida
November 14, 2018
Daniel Garcia was the perfect salesman for me! Dan listened to what I wanted, provided me with information and education and patiently waited for me to make a car decision. He carefully explained the car buying process step-by-step, providing expert advice. Dan guided me on choosing options that best fit me. He sat with me in my new car and taught me how to use the control panel. Dan also provided me with his business card to phone with any additional questions. I was provided excellent and expert customer service. Thank you again, Dan!
This is the 2nd car we have leased from BMW in Tampa. They are the best dealership in the area! Friendly, great customer service, and a very fast and efficient car buying experience! You will not be disappointed!
Thank you Reeve's BMW for having an exceptional sales team and dealership!!! A special thank you to Branko Bobinac and Chase Dziloski! You guys get the job done:-)
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