Nice people, helpful and professional to deal with
by Alex Brisbourne from Naples, FL
August 9, 2017
You don't expect a lot of pressure or hassle buying a Ferrari so a dealer experience is more a high end clothier than an auto buying experience. Both Corey and Bud were exemplary to deal with: straightforward, informative and made the process super painless however. No '45 minutes in the F&A department' being sold 1,000 dollar clear-coats or similar! In and out in 5 minutes.
Nice showroom as you would expect, but a shame about the Starbucks coffee when Illy or Lavazza would be much more brand-relevant!
I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
I recently leased a Maserati through Luis Garcia. His level of service was amazing! He expedited my car loan, as well as Coordinated all of the insurance information. My car was ready on time. He went through the entire explanation of car's features. I would highly recommend him to anyone . Thanks again Catherine!
I cannot speak highly enough of this dealership. I recently bought a car here and they were courteous, attentive and organized. I worked with Anthony Zanghi who was a pleasure to work with from start to finish. I HIGHLY recommend this dealership and especially Anthony to anyone who is in the market for a vehicle.
With the delivery of my new Pista, I have to commend Nathan and the rest of the Boardwalk Ferrari team for another job well done. Extra time and effort in getting the car spec'd properly and staying on top of things while in production. Very timely delivery has now made for an extremely satisfied client, yet once again. Nathan, Brian, and the rest of the staff certainly know how to take care of you when providing such an exemplary product. Deal with the best, forget the rest.....
I contacted the Sales Manager Haydn Howe, inquiring about this vehicle. I live in Hawaii and was vacationing to the Chandler area. I arrived at the dealership on Tuesday morning and Haydn asked Emil Najar to show me the vehicle. Emil took me through the car and answered all of my questions. We went out on a test drive and the car performed fantastic. I was going to look at another vehicle, but I was enamored with this car. I made an offer and it was accepted. The paperwork took a little longer than normal, as I financed through USAA and the car is going to be shipped to Hawaii. I drove the car for 5 days in the Phoenix Valley and now it is back at the dealership, awaiting transportation to Hawaii.
Emir's knowledge about Porsche is amazing and he gave me great insight into this vehicle.
Lastly, I had some concerns about the IMS bearing issue and the General Manager Russell Schwartzman took the time to explain this issue and reassured me about this great car I was purchasing.
I have bought many cars and this was a straight forward transaction, no issues at all.
Pleasant environment....showroom was warm due to AC being out, otherwise the showroom and offices were clean. The complete process from choosing a vehicle, test driving to final paperwork was incredibly quick and efficient.
by Michael Wester & Tim Sandquist from Newport Coast
November 1, 2018
WOW, that's the best way to put things, the quickest transaction ever. most welcoming, such a great team. I did not have any complaints whatsoever. they stayed after hours to wait for me and had everything ready.
a reminder, when you tell me that it will not take but another 25 minutes for an update, that is fine, but when you come back to me 2-3 times, that is not fine, that should have been on another service day.
Even though I live on the west side of LA county and have the choice to utilize a local service provider, I travel to Pasadena for service because of the excellent service provided by Rusnak of Pasadena.
We had an incredible buying experience purchasing our new 2016 Maserati!!
Keti Lubarsky our Sales Consultant / Finance Manager at Rusnak Pasadena Bentley was absolutely incredible. We got a great deal and Keti also got us financed at a great rate.
Keti gave us outstanding service and we can't say enough about her personal care!
Thank you to Rusnak, we are long time clients and it was a great pleasure to work with Keti.
We LOVE our car it is awesome.
Thank you very much!
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