Curtis Cheney was fantastic. I have purchased numerous cars in different States and Curtis ranks one of the top sales consultants I have dealt with. I would definitely suggest asking for Curtis to be your salesperson.
I made several inquiries on Cars
.Com and Katrina was the first to respond. I visited the dealership and was in awe of the inventory. Not only did I discover that I had a local place to service my Bentley but, I found my next new car. Katrina and Bob the finance manager went above and beyond my expectations. My mind is set on the Gran Lusso with Katrina as my salesperson.
When I first met Jimmy he promised me the easiest car buying experience and boy, did he deliver. Every single step of the way he was awesome. He found me the exact car I wanted, negotiated a more than fair price and made sure I was happy and well taken care of the entire process. The Financing and delivery process were a breeze. He has our business FOR LIFE. WE could not be happier.
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
Our car purchase experience was smooth and the owner is very helpful. We had looked at the exact same vehicle at the dealership two days before for $6000 more. We found our vehicle online and drove up to see it the next day. Mr. Ilya allows you to look at the inventory and does not hover. Very easy transaction. He told my husband when he was ready to buy he could help him find what he wanted as well. Highly recommend!
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