The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
I have leased 2 cars from Wellesley VW and have gotten excellent service on both occasions. Both times I have dealt with Jens Albrecht. He is friendly, patient, and willing to answer all your questions.
best car buying experience I've had
by jenn1070 from Ashford
December 30, 2018
I was looking for a car forever, found the tiguan and fell in love!!! best experience from start to finish, glad I bought it !!!
went in to look at a used vehicle but ended up buying a new passat. kevin was very helpful and did not pressure me, the discount on new car was fantastic and trade in value was good too. the facility is very clean and the whole process didnt take long at all.
Suabru can't go wrong
by Jitendra from Monmouth Junction
January 12, 2019
Excellent car for safety and performance. A repeat buyer.
Subaru has added latest safety features like Blind Spot Monitor, RAB, Land Departure warning and Excelent Sound System.
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
Joel Monteiro was the sales person who helped us find a great car for us in our budget. Thank you Joel for making our day!
Pretty good so far
by Lynnzo from Stevensville, ON
December 31, 2018
Only owned for 2 months so far. Only complaint so far is that the language on the dash changed to Italian on its own. Apparently this is an ongoing problem with this Jeep. Changed it back easily enough but hope not to have this happen often.
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Well planned out car
by Lloyd from Greeley, CO
January 13, 2019
I have only owned car a couple weeks but so far i like everything about it, it seems to be pretty much everything that is advertised
Everything was done expeditiously and professionally. The needed repair was speedily identified. I was called with options and my wish for the needed repairs were done timely.
Love my Suburban
by Suburban mom from Riverside, Ca
January 2, 2019
I am so pleased with my 2015 suburban. We were looking for a Great family vehicle that we won’t out grow and this is it. All the tech is easy to use and makes driving the suburban feel luxurious! The suburban blows my 2014 Acura TL out of the water in comfort and ride. It’s much more quiet and drives so smooth. The turning radius is impressive. I cannot be more happy with this vehicle.
If you want things done right at Nissan please go to Phi Phi. He is the best. I went o Nissan on a day Phi Phi wasn???t there and what a waste of a trip. The guy did nothing for me. If Phi Phi ever left Nissan I would never come back. They need more people like him who care about the customer.
Used faulty power steering pump
by Dissatisfied from Red deer Alberta
January 14, 2019
Power steering is loud and whining but Nissan says it is normal noise. Changed to different power steering pump in2018 but won’t replace 2017 pump
Great dealership that shows they care about customer service
by drive55 from DealerRater.com
December 5, 2018
My wife and I had a great experience at this dealership. Vinny Varacalli was professional, friendly, and was instrumental in helping us pick a vehicle.
Dependable and affordable
by TxJetguy from Irving
January 14, 2019
As an owner of several Nissan models, I highly recommend this brand for anyone who is interested in buying a car or SUV. They have proven to be dependable and virtually trouble free. I've owned Altima (3 in fact) Maxima and Rouge and never had any problems with them.
My experience was great while finding my car, Lou-Royce Christopher was an excellent help especially with getting back to me with information. He answered all my questions and worked very hard. In the end I found the perfect car for me and I???m very satisfied.
Most reliable car I’ve ever owned
by MissingMyAltima from Hampton, GA
January 4, 2019
This car meet all my needs!! In the 4 yrs I never had a single service issue outside of normal service things. It just lost its value really fast which is the only reason I traded it.
Walked into Kelly Nissan Lynnfield Ma. Alex Menendez is sensational he took the time to help me and my friend to buy SUV???s! Best place to buy an Suv! Alex is the best and so is Kelly Nissan! We love Alex and our new SUV???s!! Thanks again for outstanding salesmanship!!🚗???🏻
Bought new in Oct 2016 & Nov 2018 fan problem
by MUHAMMAD from TORONTO
November 13, 2018
Very spacious and comfortable car but not reliable technically.In just 2 years fan started noising and dealer not taking responsibility to c over repair expenses because it has 62k mileage on it.
The service advisor fixed a problem right on the spot before the car ever went into the shop area. Saved us time and money. Friendly and efficient and also applied a coupon we didn???t even know about, saving us another $15.00. In and out on a Saturday (with an appointment, which I highly recommend) in under an hour.
The Most reliable car I’ve owned
by rialope23 from Brighton Co
January 13, 2019
I’ve always wanted a Rogue and it is everything I’ve expected. It’s perfect for our family of four! We have enough room to fit the five of us comfortably. The air and heat vents in the back are great not everyone can agree the the temp in the car. The back up camera is great, you can see all around the vehicle. The seats losing down in the back give you so much room for extra loading! Love this car!
Bought a new Beetle. This is my 6th VW and the 4th I've purchased at Patrick's. I love the car! David Balkus knew everything about it, even answered my questions before I could ask them. David the sales manager was a pleasure to deal with as well. Thank you Patrick's, I'll be back.
Spacious classy car
by Shannonspino from Brunswick Ohio
January 4, 2019
I love the space this vehicle has. 5 adults fit comfortably and I get compliments on it all the time! Drive smooth and love all the features VW offers
I'm such a pain in the neck, because I loathe the drudgery of buying cars. I got a great used car with minimum fuss. Ramez and company are great. My key fob battery was low shortly after I drove away, and Ramez nicely fixed it for me. They are so professional and accommodating, I can't say enough about Patrick VW. And I got a really great deal. Thanks to all of them! You can't do better than this dealership.
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
Most functional car I’ve ever owned
by Cristiana from Panama City Beach, Fl
January 4, 2019
The Volkswagen Tiguan perfectly combines functionality with style. Features and interior comfort are superior. The technological options provide ease of travel and the sunroof is fantastic!
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