From the moment Curtis walked out to greet me, he was very courteous and professional. I told him my situation and which vehicle I was interested in. He immediately grabbed the keys to test drive the exact car I wanted. He went over a lot of the features and was able to answer my questions without hesitation. I took the car for a test drive and was ready to move forward in buying it. I told Curtis I was on a time crunch and needed to leave by a certain time. He made sure the paperwork and finance were complete in a timely manner. When we parted ways, it was before the time I had told him. I saw him the following Monday with the second key to my trade in. He got in my CX-5 with me and answered all my questions that came up between Saturday and then. He has since followed up with a phone call to make sure I am still satisfied with my purchase. I wanted to reach out because Curtis definitely deserves the positive recognition! He was professional, understanding, timely, followed through and followed up on all aspects to make this one of the best car buying experiences I've had.
Had a great experience of buying a car at Open Road Mazda. Mike wadhwa , the used car manager was super helpful and treat me very well. Made sure i got the best deal and that my car was clean before i left. The General manager was wonderful as well making sure i understood everything about my deal. Thanks again for making purchasing a car easy! Definitely recommend buying a vehicle here!
I bought my fourth car from this dealership last weekend ! A 2018 Mazda 6 ! It was a painless process and everyone involved in the deal was great to work with ! Thanks Again To Mazda of Orland Park ! We will be back !
I'm very impressed with the professional nature of the Ide Staff. They were personable, helpful, and most importantly honest. My salesman was fantastic and answered my many questions and offered multiple resolutions to each. I'm surprised that this whole process was so easy, efficient, and not stressful at all. I would highly recommend letting Gerry help you with your next vehicle.
Great dealership great staff. They were all very knowledgeable and had a great attitude. I did a little research before hand but cody was able to show me a couple other options one of which was a better fit for me.
Our sales person Zach was helpful and never pushy and as always the owner Jim was friendly and helped made our transition to a new vehicle painless. This is the 4th vehicle I have bought through this dealership and I would not go anywhere else.
WOW. I shopped around for probably 8 hours this past weekend and Mazda was my last stop (wish it was my first). I am thoroughly impressed with the overall service and help that Cody L. provided me. I had lots of questions, and he had lots of answers. I walked in tired, annoyed, and honestly just over car shopping (remember, out 8 hours already) and he was just so positive and up beat that it made it such a great experience from the moment I stepped foot in the door, to the moment I left with new car keys in hand. EVERYTHING felt easy. Thank you Morries Mazda for doing a wonderful job overall! I am extremely pleased and will absolutely be returning for my next one.
Great Dealer since I was 14 in '67 looking at Shelby Cobras
by B G from DealerRater.com
August 0, 2018
I was looking to buy a new car and walked into Galpin to look at the Continental. I was greeted by a salesman on the floor who was on his way to lunch. He referred me to Shaun Shahar. Shaun came out to meet me and I told him I wanted to test drive the car. I also told him the model, color and options I wanted. He happened to have that particular model on the lot. He had his associate Aaron take me for a test drive in the car. Aaron was well versed in all the features of the car. I took the car through its paces and I decided that the Continental just might be the car for me. I think Aaron was excellant and personable to work with. Once I got back to the showroom I spoke to Shaun about pricing and the financing options. He gave me his best price and the deal structure. I decided to think about it. There was no pressure of any kind put on me to buy. Shaun called me back the next day and I told him that I was still interested in the car. We went over the pricing again and made some adjustments in my favor. I stalled on the purchase price. He sounded so disappointed and I was too. The next day the sales manager called me and I told him I would buy the car with one final adjustment in price. He called me back 10 minutes and said we have a deal. I got into an Uber. Shaun sat down with me and went over the terms of the purchase. He explained it all to me in a clear and precise manner. I then signed all the paperwork. Then Shaun sat in the car with me and gave me a crash course on all of the features and how they operate. He was very patient as I soaked it all in. Then he gave me a rapid fire test and I passed with 100%. I felt competent to operate my new car and drove home. I have to tell you that it was a pleasure to work with Shaun and his associates. He made everything smooth and without causing any stress. I would recommend him to anyone I know that wants to buy a Lincoln or a Jag.
They did not give the Sport Bars to me that were in the pictures online! I have asked twice with no response and I believe if that’s the way the Car appears online then that is what should be included in the Sale.
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