Brian at Morries IG Mazda was awesome. My daughter was purchasing her first car and his knowledge of the product and guidance through the process was extremely helpful! I would definitely recommend Brian Lee and this dealership.
WOW. I shopped around for probably 8 hours this past weekend and Mazda was my last stop (wish it was my first). I am thoroughly impressed with the overall service and help that Cody L. provided me. I had lots of questions, and he had lots of answers. I walked in tired, annoyed, and honestly just over car shopping (remember, out 8 hours already) and he was just so positive and up beat that it made it such a great experience from the moment I stepped foot in the door, to the moment I left with new car keys in hand. EVERYTHING felt easy. Thank you Morries Mazda for doing a wonderful job overall! I am extremely pleased and will absolutely be returning for my next one.
I used the Mazda app to make the service appointment, It went flawlessly! The service tech at the check-in counter was very sharp on certainly on his ???A??? game. Unfortunately, I didn???t take note of his name...next time! The wait time for the service was actually quicker than projected! Side note...very comfortable waiting area!
I purchased a new Mazda3 and have had one service appointment for it. Everyone I dealt with throughout the entire process was extremely helpful. Alyssa was awesome during the sales process and making sure I got exactly what I wanted. When it came time for a service appointment Jamie was fantastic as well. It has been a positive experience every step of the way!
Nice experience buying CX-5. Eric was awesome during the sales process and making sure I got exactly what I wanted. When it came time for a service appointment Service department was fantastic as well. It has been a positive experience every step of the way!
Car started running super rough out of the blue.... Had it towed to Burnsville Mazda and they were able to fix it for me quickly. They recommended spark plugs too, but I had just done those a year ago, so they said it was fine they didn't replace those with the ignition coil.
The service is great, super fast, easy schedule online, they call me with updates in my car and I love the message when my car is ready, I can see my bill online and make the payment there or in the dealer. Costumer service is great. I have bought three cars there, two with the help of Mike Davis and he is super nice, helpful, respectful. I highly recommend this dealer and Mike as sales person. In service Scott Jones and Dallas Adams are awesome.
Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
I was scheduled for 12:00 but work asked me to be on a call at that time. I called the Walser service department to see if I could drop it off early and the person on the phone said no problem sir we will have your loaner car ready. I pulled right into the warm garage and 10 minutes later they had me in a loaner car on my way back to the office. I love this dealership. Thank you Walker Mazda!!!
Mike Kitagawa is so pleasant to work with. You guys should be thankful that you have someone like him representing Walser Mazda, he's truly genuine and one of a kind.
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