I just purchased a 2018 Mazda MX-5 from Gwatney Mazda. Chris, my sales associate was very friendly and didn't pressure me at all into buying. Tony, the GM, was also very friendly. After coming to a deal, a great one at that (thanks Tony!), My car had to be brought in from another state. Chris went and picked it up for me as well!
Once it came time to sign the paperwork, Brandy was my Finance department associate, and she was great! Very transparent in the process, going over everything and not once pushing any extra warranties or paint protection or anything silly like that.
Overall, I would recommend Gwatney Mazda if you're looking for a fair, no pressure and friendly environment to buy a car from.
Robert R provided excellent service. He was well versed about the model car we were interested in and did his best to keep our requirements in mind. It was his service, and our positive experience while at Oxmoor, that we purchased the car we went there to look at. I would highly recommend Oxmoor Mazda and ask for Robert R. Make sure Brandon A knows you asked for Robert R. Neither will disappointed you!
I went to this dealer and the salesperson that approached me looked like just someone sitting around when I pulled up. They were friendly and showed me around but after test driving a couple of cars and giving them my info I never heard from them again. I ended up buying a vehicle elsewhere about three weeks later. Not a horrible experiencegetafterit463 but I didn’t feel like they wanted my business either.
I have purchased multiple vehicles from Ricart in the past. On 11/9/18 my 2016 Mazda CX 5 was hit by another driver. On 11/14/18 , I discovered that the insurance company had assessed my SUV as a total loss and needed a vehicle quickly. Thank the lord I had gap insurance to help payoff may existing loan. Mazda Auto Capital (Chase) held my loan and said they would re-loan. I called Ricart looking for my sales guy Frank, and unfortunately he had left the company. They put me in contact with a gentleman named Doug. I explained the situation and let him know that I had no money down and knew this would be challenging. Doug said you need to work with Zane and I spoke with Zane the next morning. Zane had Dan show me some of the cars, test drive with me, and eventually pick out the SUV I wanted. While Zane worked his magic with the bank, Dan did a fabulous job of trying to keep me calm and reassure me during this obviously stressful time. I chose a 2018 Mazda CX 5, just love this vehicle. He was knowledgeable about the car and did a great job explaining the features. He was with me from greeting me at the dealer ship until I was ready to leave with my new car. Chris has been my service guru for at least 6 years. She always takes really good care of me. She saw me in the lobby and greeted me and even stopped to see which car I was going with. Zane and the bank came through and I am the proud new owner of the Mazda I selected.To me it seems for such a large business, I love how they are still able to provide such personalized service and made me feel special.This dealer ship has not only earned my loyalty, but has also earned my trust and gratitude. Also wanted to state that if it was an option I would give Dan Stinson 5 stars too!!
Sam is an amazing service advisor. He makes sure that all of my needs are taken care of when I come into the shop. He is also great at explaining what needs to be done. I drive over 100 miles a day and thanks to the service department I have not needed any major work on the car.
This is the best place to have a car serviced. I have bought 2 cars from Braxton and service them at this Mazda for years and I live 3 hours away. Ive walked into other dealerships but keep going back to ferman
I made an appointment to see and road test the CX9 when I arrived the sales associate was waiting in front of the dealership for me., he introduced himself to me I told him I was interested in the Grand Touring so he brought one out to show me he opened the doors and and showed and explained all features then we went for a road test. Returned went inside to his office talk numbers came to an agreement, then returned two days later and now I???m driving my lovely CX9 Grand Touring 😍 love it, Matthew Federico was very professional not pushy like some other sales people. Thank you very much.
Irina and the entire team was great, start to finish!
by Christina from DealerRater.com
November 1, 2018
I came in just starting my car search with very little idea of what I wanted. I was pleasantly surprised when Irina and the team made a great deal on the CX5 I had no idea I would go home with that day. Thank you to all of you!
We had a very pleasant experience with Hamilton Mazda, the staff was easy to work with from start to finish. Some time back I wanted a cover to go over the top of my MX5. Two of the employees helped me wth that, so I am a repeat customer. Ilp
service performed as advertised, shuttle service provided. service rep was very knowledgeable, very personal. Scheduling my appointment on line was easy and convenient, asked for a call back and received one.
I usually do not write reviews but felt compelled to do so after my experience with the staff of Island Mazda in Staten Island. For many years I have been leasing from Honda and had no intention of switching but after a stressful day of going from one dealership to another, I decided to stop by Island Mazda before calling it a day at the suggestion of my dad. I'm now very thankful that I did. Freddy Bosco was beyond friendly and personable. Both Freddy and the manager Mike are hilarious with big personalities. They are genuine, professional guys who made me feel at ease throughout the entire process. I was given a great deal and am more than happy with the car I ended up with. Even after all the paperwork was signed and we were about to leave, Freddy got in the car with us to show us everything again and make sure no questions were left unanswered. This is my first Mazda and I couldn't be happier, not with just the car, but with the entire process. Freddy and Mike went above and beyond to assist me and they did it with honesty and integrity. I highly recommend them to everyone due to their impeccable service.
They did go above and beyond to fix the issues I had, but they seem so unorganized and scattered. The head girl in service finally started to put it all together. I was disappointed that my car came back to me very filthy, I believe it set outside the ten days they had it. They were to call me as the driver was bringing my car to me (over a 2 hr drive) but he just showed up. They were to call me the next day...that didn’t happen either...
Easiest car lease transaction so far. Got upfront numbers from Minh and he made it even better when we got to the dealership. Real quick process and great deal on our CX5 lease. Definitely way under compared to some of the other numbers we got from other dealerships. Highly recommend them and ask for Minh Leduc when you are there. Great job guys!
Pretty fast and smooth car buying experience. Worked out all the prices over email and got a deal I was satisfied with. I worked with Daniel Nguyen and Carl Yazbek and they were very friendly and nice. Would recommend buying here!
Denise Boger at Tuttle Click Mazda made this process easy. When buying cars the first thought is “am I going to get the run around…am I going to be tricked into a bad deal?” Denise made it even easier then I thought! I spoke with her and dozen others online. Out of all the people we spoke with, Denise was by far the most helpful without pressure. Came to the dealership, and she really did everything she could to make the process simple. She helped me into a car I wanted, no hassle, no fuss…and the deal was by far better then what I found through my online research! Couldn’t be happier!
Great Dealer since I was 14 in '67 looking at Shelby Cobras
by B G from DealerRater.com
August 0, 2018
I was looking to buy a new car and walked into Galpin to look at the Continental. I was greeted by a salesman on the floor who was on his way to lunch. He referred me to Shaun Shahar. Shaun came out to meet me and I told him I wanted to test drive the car. I also told him the model, color and options I wanted. He happened to have that particular model on the lot. He had his associate Aaron take me for a test drive in the car. Aaron was well versed in all the features of the car. I took the car through its paces and I decided that the Continental just might be the car for me. I think Aaron was excellant and personable to work with. Once I got back to the showroom I spoke to Shaun about pricing and the financing options. He gave me his best price and the deal structure. I decided to think about it. There was no pressure of any kind put on me to buy. Shaun called me back the next day and I told him that I was still interested in the car. We went over the pricing again and made some adjustments in my favor. I stalled on the purchase price. He sounded so disappointed and I was too. The next day the sales manager called me and I told him I would buy the car with one final adjustment in price. He called me back 10 minutes and said we have a deal. I got into an Uber. Shaun sat down with me and went over the terms of the purchase. He explained it all to me in a clear and precise manner. I then signed all the paperwork. Then Shaun sat in the car with me and gave me a crash course on all of the features and how they operate. He was very patient as I soaked it all in. Then he gave me a rapid fire test and I passed with 100%. I felt competent to operate my new car and drove home. I have to tell you that it was a pleasure to work with Shaun and his associates. He made everything smooth and without causing any stress. I would recommend him to anyone I know that wants to buy a Lincoln or a Jag.
by firstname.lastname@example.org from DealerRater.com
June 3, 2018
Thank you for ur service from the time we walk in everyone was very hospitable & eager to help. Allan Chiha was fabulous in covering everything we needed to know & more, to leasing us a beautiful 2018 MKC Lincoln. Walked out very, very pleased with ur service & professional work.
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