Because we live three and a half hours away, we did not get our car in for it's 40K service and were over on miles. Chris made a call to Volvo and was able to get the service covered. He kept us informed as service was performed. He certainly went the extra mile in taking time to chat with us on a personal level. It is always great to feel you have a friendly contact. Even though it has been a year since purchase, our sales person, Juan recognized us right off as well!
by Joshua E Bufkin from Colorado Springs, Colorado
October 30, 2017
Just wanted to update my review. I've been working with Robbie Penkhus the last 2 days and it has been a pleasure. He has really made it a total 180 experience for me versus the last time I dealt with Bob Penkhus dealer. I am very impressed with the professionalism from Robbie Penkhus. I really appreciate what he is doing for us. Thank you!!
Joshua E Bufkin
I was met promptly by the service representative on my arrival. As I requested, I received a text message when the car was ready. The service was clearly explained, and the cost was less than had been estimated.
Brian Garside gave me a great experience! Who knew car buying could be fun!? Brian took great care of me and made the process of buying a new car easy and quick! I recommend this dealership without hesitation!
Came in to try and make a deal and then made it happen. Customer service from our sales person has been great but very little contact from the finance department and there have been some problems with the vehicle that should not have been over looked as it sat on their lot for 70 days. Needed an oil change, coolant topped off and rear tire has a leak. Would recommend but with the low ledge of knowing what you might be getting int
If you are looking for a some new wheels then go to Brian Garside. He puts you first and wants to make you happy. Brian does his homework when it comes to finding the best car for you. He is very knowledgable on not only the cars he sells, but all the competitors as well. Brian's communication is the best I have dealt with in a long time. He can work out the boring but important stuff over email and when you are ready to come in, he is easy and fun to talk with. If you are looking for a stress free process then go see Brian Garside!!! :0 I know I will be back when I am ready to buy another one!!!
I had a very positive experience working with Dustin Boothe on a used 2015 Outback Limited. Dustin and sales manager Doug really worked with me to make it a "win-win". They were patient, not pushy, and I feel I got the exact car I was looking for at a really fair price. I usually stay away from dealerships and buy from private owners, but these guys were great to work with, as was the finance guy Ben Ward. The car was immaculately detailed and came with a dealership warranty which I would not have gotten with a private owner sale. Dustin also followed up with me after the sale to make sure everything was A-OK. I absolutely love the car. A rewarding and enjoyable experience. I'd go back to them again.
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