They did not give the Sport Bars to me that were in the pictures online! I have asked twice with no response and I believe if that’s the way the Car appears online then that is what should be included in the Sale.
Found a car on the internet we were interested in, called ahead and they had it ready to show upon our arrival. Buying process very straightforward with pleasant interactions all around. Would buy another car here without hesitation.
Please give my thanks and appreciation to your wonderful sales staff starting with Mr. Michael Barrilleaux,"internet Consultant, Mr. Reyes Garcia,"General Sales Manager" , and last but not least "Big Mike" ... These gentleman made it their mission to ensure our buying experience was met with true professionalism, courtesy and just all around enjoyable!! As my wife and I approached your lot we were met with smiles and great attitudes, this instantly put us at ease being we haven't looked or bought a vehicle in almost twenty years. We definitely were apprehensive, your wonderful team made the whole process easy and tolerable..I would have to say it all started with my phone conversation with Mr. Barrilleaux, he returned my call immediatly and instantly put me at ease.. No pressure whatsoever, It was all worth the hour drive to purchase my used 2006 Dodge Ram 1500.. I definitely would recommend your dealership to my friends and family who are interest in buying a vehicle in the future.. Again please extend my thanks and appreciation to the gentlemen i have noted above for their awesome service to me and my family!! Thank You A Happy and satisfied "Dublin Mazda Customer" Jose Maanao
I had been to this dealership a couple of times to see a used vehicle, each time i met a different salesman and noticed all were very polite and never forced me to buy, but had good product knowledge or tried to get me the info. Though i have seen better used cars of the same model at other dealership i would decide to buy from here, because i think if their sales guys are this good their management should be good if that is so, so will be their after sales service.
I went through Costco and this dealer came up in referral. I did everything via e-mail (my preference) up to the point where car was being brought to dealership. After that salesperson had deal and car I wanted waiting for me. A painless, easy and no pressure car buying experience. Go see Marie or Anibal.
Kristie was great.
This was how car buying should be. We asked for a quote for a Mazda 6, went for a test drive - including a couple of alternatives and then purchased the car for the agreed price.
My only complaint is how long the paperwork takes.
This was the second time we leased a car from this dealership, this time a CX9, and once again a fabulous experience from start to finish. We didn't want to spend a lot of time and they accommodated our wishes. Mazda makes a great car and this dealership adds great customer service. Zoom, zoom for sure. Thanks again Jose, Kristie and our finance guy, Zamir.
I inquired about a CPO Miata online, and Andy Nguyen responded promptly with all the requested info. Throughout the process from test drive to answering my questions, Andy was patient, helpful, and knowledgeable. It certainly made my first Mazda experience amazing!
Was making a private sale of our 2015.5 XC60. They allowed me to book a full inspection with very little notice, and did a professional job on the work. They even provided their observations on the prospective buyer.
Last Saturday I leased a Cx5 from Royal Motors and had an excellent experience. My sales person was Sierra who I was fortunate enough to meet for the first time the previous week. Sierra was patient, professional, knowledgeable, and in the end delivered on everything she promised. I absolutely love my new Mazda CX-5! With Royal Auto’s pricing and Sierra’s trustworthy service, there is no reason to shop anywhere else! Thank you Sierra and Royal Automotive Group!
I hate buying a new car and am always relieved when the process is over. Working with Kristi at Tracey Mazda proved to be a very pleasant exception to this arduous process. I was pretty certain of which car I wanted and the highest I could pay for it but ended up buying more car than I really needed (sigh). Kristi applied none of the unwanted pressure one usually experiences at car dealerships. I think she intuitively knew tthat I was buying more car than what I needed but did not try to dissuade nor overly encourage me to do something I didn’t want to do. I appreciated that she patiently waited out my hesitation. I recommend both Kristi and Tracey mazda without hesitation to anyone considering buying a new Mazda.
I found what i was looking for and for the right price. The service I received was excellent. Thanks again Kristie and best regards and take care.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.