Completely satisfied from registering online for a oil change to driving out. I was greeted the moment I drove up & made to feel special. I enjoyed the complimentary WiFi, TV, snacks and beverages available. My car looked great also from car wash performed after work was done. Great job !
While researching different vehicles and planning a trip to another area where a friend I trust works at a dealership, Teresa with Mazda of Mesquite reached out to me to see if I would be interested in considering their dealership. I advised that I already had a negotiated price and plans, but if they could match it I would be interested in coming by. A few hours later that day I arrived at the dealership and she was with another customer, but assured me that she would make sure I was in good hands with Emily. Emily did great assisting me with the process and when we hit a snag due to a hold on my credit report, she patiently provided all of the details for me to call and get the hold released. They even let me take the car home for the weekend knowing I wouldn???t be able to resolve it on a Saturday afternoon. The manager came over as well and also wanted to reassure me that all was well and it would be an easy process. On Monday I was able to get my credit hold released and returned on Wednesday to finalize the purchase. I was greeted again with a smile and introduced to Brent in finance to sign the paperwork and seal the deal. I work in a similar industry and seeing the coordinated efforts of Teresa, Emily, and Brent work so smoothly I have no doubt that they value the whole team there and of course the customer. Well done team and thank you! I love my new Mazda 6 and will recommend Mazda of Mesquite to everyone I know when they are in the market for a new car!
Took my car to Freeman Hyundai for an oil change. Service was performed to my satisfaction and in a timely manner. Staff is always friendly and professional. Waiting room clean and comfortable. Thank you.
Very honest and good quality service. I didn???t feel pressured by the staff and the waiting area was comfortable. My service advisor Angela Gomes was very professional and thorough. All of the technicians that I encountered were friendly and informative with my car???s diagnostic.
I needed to have a door latch replaced and the Anna informed me of a recall on my ECM as well. The team repaired my car within a matter of hours and also vacuumed the interior. The service was amazing and I will be looking to Freeman Hyundai for my future needs.
I Had a terrific experience leasing a new car today for my daughter who will be turning 16 early next year. The entire staff and sales department are extremely friendly, outgoing and professional and the entire process from selecting the car to getting keys was very fast. I especially want to thank Chris Pritt, Arthur Arce and Frank Neal for a very smooth and enjoyable car leasing experience. I will be sure to buy/lease again from Town North in the very near future.
I thoroughly enjoy dealing with Town North Mazda in Richardson. I am kept informed as to service being provided, anticipated service needs to consider, plus I have been able to have the same service coordinator over many years.
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