I was looking for 2016 Mazda 6 GT in the area. I found the desired car at Continental Mazda of Naperville. From my first visit until the moment I bought the car, I was served well and the test-drive was very good and the dealership has their own drive track and was given ample time to test-drive the car. I was given the detailed demo of the car with all its specs, so that it gave me a clear idea of what am buying. I got the car for a fair price. On the delivery day, the car was given in a very clean condition with all the fluids filled and full gas tank. I appreciate their service. I would like to thank the dealership, especially Karl Tanhueco for his service,demo of the car and help even after end of the transaction. I definitely recommend Continental Mazda of Naperville.
Continental Mazda led by Ed in the service department is by far the best! Fair prices, minimal waiting, And more importantly when they say they’re going to do something and they say what the price is going to be it is!
Excellent Experience at Napleton Mazda - Libertyville
by Benjharper100 from DealerRater.com
October 3, 2018
This dealership was really great and the sales and managerial staff made the experience really enjoyable. Sean is so nice, very knowledgeable and very helpful. He made the process easy and didn???t put us in any awkward sales situations. After the purchase, he spent time with us (at 9 o???clock at night) to make sure all the settings were to our liking before seeing us off. Great service and a wonderful overall experience.
My son and I leased a new 2018 Mazda CX-5. I live in NJ and he lives in Chicago. He went in and picked out a car and I negotiated the deal via email with Brian the sales manager. I advised him that I would be flying in for one day and when I got there the car was ready and all we needed to do was fill out the paperwork and off we went. Manny went over the car from top to bottom with my son and Bilal handled the paperwork. Couldn???t have been any easier. They also took back our 2016 CX-5 which was at the end of the lease. Great job all around.
I always come to Mazda Autobarn Service since purchasing my CX5 from the Autobarn dealership and I've always been very satisfied. Reena Parmar is my Service Advisor and I've also received excellent customer care from Clare and Jason. My car is in tip top shape and the team here goes out of its way to provide great service.
Sonny was great to deal with. He was honest straight forward. Not your typical dealership sales person. Chris in finance was great he wasn't pushy on extra warranty. Everyone was polite and respectful. They listen when you say something
I brought my Mazda CX-5 in for service for the first time. They were helpful and professional. I was supposed to leave it and pick up the next day, but they were so quick that I was able to pick up the same night. Thanks to a quick response from Simon Kim I was able to change plans and leave early for a trip the next day.
Autobarn was great to deal with. I had been looking at SUVs for a while. Did my research and wasnt as familiar with the cx5 but it had high ratings. Test drove a car with Sonny at Autobarn. Also went to several other dealerships but they seemed less than eager to work with me. When back to Sonny. He put together a deal and took his time going through the car options with me. I would highly recommend working with Autobarn and Sonny.
I had multiple service visits for maintenance and always a sensor issued covered by warranty. I worked with Chris F. who has taken great care of me on every visit. Very easy to keep communication with him and he stayed transparent with me during the whole process. Working with Chris F. in service makes me want to keep doing business with Autobarn Nissan of Evanston.
I've been taking my Mazda to this service center since I purchased it new 3 years ago. I've been helped with other service members but Simon is the one I remember. He's always helpful and gives a clear explanation of what's being done to my car. What I like most about him is that he doesn't push me to get additional work done on my car.
Roger Mayorga was my salesman. He was well informed on the vehicle and made me feel comfortable. Very pleasant and I was happy to work with him. He followed up and is currently having techs look into a Homelink system that is not working on the vehicle. I may up my score to 5 if he gets to the bottom of it. =) Julian Perez completed the process with the paperwork signing. He was welcoming, friendly and made me feel at ease during the process. A few words to warrant considerations: Please do not forget to give your customers very clear explanations of your additional fees and explain the finance paperwork. If it takes 4 hours to get in the finance room, the last step should never be rushed through!
I was a young first time car buyer so Shelby and Roger really helped me pick a car I absolutely loved!! They are very knowledgable of the cars that they are selling. They truly care and help you get the best deal you possibly can. I would definitely recommend this dealership to anyone looking to buy a new car.
My Family and I received an awesome experience at Oak Lawn Mazda. The sales representative we dealt with was Muhammad Ashraf, he was very helpful and we recommend anyone looking for a car to ask for him. He is very patient, helpful, knowledgeable, and went above and beyond to help our family get the best vehicle that fit our needs at a great price. Muhammad along with his managers Frank and Julian were very warm and made us feel like family. I definitely had a very good experience and I recommended this dealership! We will be coming back to this dealership!
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