I usually do not write reviews but felt compelled to do so after my experience with the staff of Island Mazda in Staten Island. For many years I have been leasing from Honda and had no intention of switching but after a stressful day of going from one dealership to another, I decided to stop by Island Mazda before calling it a day at the suggestion of my dad. I'm now very thankful that I did. Freddy Bosco was beyond friendly and personable. Both Freddy and the manager Mike are hilarious with big personalities. They are genuine, professional guys who made me feel at ease throughout the entire process. I was given a great deal and am more than happy with the car I ended up with. Even after all the paperwork was signed and we were about to leave, Freddy got in the car with us to show us everything again and make sure no questions were left unanswered. This is my first Mazda and I couldn't be happier, not with just the car, but with the entire process. Freddy and Mike went above and beyond to assist me and they did it with honesty and integrity. I highly recommend them to everyone due to their impeccable service.
I had the pleasure of dealing with Thomas Mauro to purchase my vehicle. He was knowledgeable, efficient and easy to deal with. As a woman, I appreciate being dealt with in a straightforward , professional manner and Thomas was exactly that. I also worked with Stephen Chung in Finance and appreciate his professional yet personable demeanor.
I went to Schwartz Mazda after a bad experience with a dealership in my home town. When I arrived I was greeted by Robert in service who was very pleasant and accommodating. I was waiting for my car so Robert walked me over to the customer lounge that was still in the works as the dealer is in the process of a beautiful overhaul.
Robert checked on me at least twice updating me on the status of my service and asked if I needed anything other then the refreshments and snacks the dealer put out for customers. He advised me of additional services needed and he walked me out to my car to show me what the issues were. After my service and repairs were done in less time then estimated Robert went over the items in detail and informed me of a recall I was unaware of that he asked the mechanic to take care of while I was in the shop. He gave me a free car wash and gave me $10 off my oil change without having to ask for it.
I left the dealer feeling like a valued customer. The service was great and Robert was absolute the greatest. I do not remember his last name as he stated he was fairly new to the dealer and did not receive his business cards yet. I will definitely be back. Good job Schwartz and Great job Robert.
This is the 3rd SUV that I leased from Wayne Mazda and the second lease that I worked out with James Vrindten. I requested James as my sales consultant this time because of the great service I got on my last deal. James was as helpful and courteous as the last time we worked together if not more so. He got me into another lease for close to what I paid on my last one. I can't realistically expect more than than.
Throughout the process my sales consultant, James, helped me make good decisions. I Neve felt like I was being sold something. James was my advisor and provided an automobile that fit my financial and driving needs.
My experience at Wayne Mazda was great. They were super attentive and willing to help out in any way. Stone was super attentive and ready with an answer to all my questions. It was clear they just want to make your car shopping experience top notch!
I had such a great buying experience at Wayne Mazda. I walked into the dealership planning to just get some pricing but instead I walked out with a car. James was a pleasure to work with. He wasn???t pushy and was very professional. Ask for him, you???ll get great service!!
I absolutely loved the process of getting my new mazda. I was finishing out a lease with another company and wanted to switch to mazda. Jaquis made the process smooth and simple. He was very knowledgeable and understanding when listening to my concerns and expectations for my car. He emailed me back quickly and took the time to really make sure I was comfortable in my buying decision.
Truly had an amazing car buying experience with Stephen Zagoric. I told him exactly what car I wanted, and I told him my budget, and he was able to help me find the car of my dreams. Stephen was honest, and upfront about all the information that I needed to know, before buying my 2018 CX-5 Touring. He was friendly, and welcoming and even gave me a crash course on how to actually work my new car. I appreciated his patience and attention to detail, and will even be bringing my mother back to buy her new car, when she is ready. In addition, Nalda Duran was very helpful with all of the paperwork and financing information! I would definitely recommend Stephen and Wayne Mazda to all family and friends.
I wanted to make sure the first car I leased was worth while. I have been driving the same car since I was 17 so everything was very new to me. James and his team made this experience easy, fast and affordable. They exceeded my expectations. From James???s personality to Harold???s effeftiveness and Chris in Finances guidance Johnny and I were able to leave with the Mazda CX-5 with extreme pleasure. Thanks for all your help guys!
My husband and I came in looking to lease the CX-5. We were taken right away. In the short period of time we spent there we became family. The whole staff worked together to complete everything needed effortlessly. This is our new place for leasing. Best car dealership in NY
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