Overall a very good experience. Jorge is a very seasoned professional salesperson who we felt very comfortable dealing with. We expressed up front what we were looking for and all went well from trading in my car to driving off with my new vehicle.
I did the usual research on the 2 or 3 vehicles I was considering for a lease and begain the ???dreaded??? dealer visits on the Black Friday weekend. Each visit , Honda, Toyota, Mazda, Hyundai, was the typical ???what do I need to do to get you in the car today??? with the usual visit by the manager etc etc. Pricing ALWAYS started high and slowly came down as I expressed my requirements. This all changed when I went to Wantagh Mazda. I met Ken the self proclaimed manager of ???smiles & laughs???. He listened to my needs and gave me honest answers and pricing and in two days I was in my new Mazda. Supprisingly for car buying I did smile and had a few laughs as well. If you are looking for a Mazda you need to go to Wantagh Mazda
In 2006. David Chiari sold my parents a Mazda 3, which they gifted to me as my first car. 12 years later, I came back to lease another Mazda, this time, the CX-5. I had told David that I was looking at other cars and that leasing was the best option for me and my husband right now. Mazda didn't push me, inundate me with calls like other dealerships did and gave me what I thought was a very fair price for my trade in car. It also helps that he has a picture of Queen Elizabeth II behind his desk, as I am a huge anglophile. Such a great guy who is part of a great team that truly cares about their customers. Owner loyalty was honored for sure.
Mazda Service Dept-I had no problem making this appointment. The person on the phone was more than accommodating. When I arrived they broke down all the cost of repair before they started. The person in the parts department was very friendly and professional. He helped me order everything I needed and even showed me where the parts are on the car. I waited at the dealership and they have a comfortable waiting room with TV and coffee. They changed my oil to Castrol magnetic oil which I later looked up and its pretty cool stuff. The mechanics are very friendly people who always greet me when I bring my car there. I got my car back in no time. I decided I will even bring my Nissan there to be fixed from now on. Definitely recommend this dealership over others on Long Island.
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