I found the car online called them and set up a test drive. They gave me some money for my clunker of a car which I was going to junk. They found me a better interest rate than the one my bank had. Overall good experience. I bought a certified used car. I was disappointed to see the gas tank at empty when I picked it up. I was told they did not fill certified used cars only new cars when purchased. I had to come back for my second set of keys and get it created. That gave me an opportunity to use their service center right away. The service center lady was very nice and they took care of me pretty quick.
This is the 3rd Mazda I've purchased from Werner in the past 4 years. Everytime I've done business with them they have always been professional and fair. Their service department has always been reasonably priced and quick to get me back on my way. We will definitely be back in the future.
In my previous experiences in purchasing a vehicle, I felt as if I was just a number. The entire experience left me feeling pressured to make a quick decision. This time, that was not the case. There was no buying pressure or hassle in finding to best SUV for me. Land Rover of Bedford NH, bent over backwards to meet my hectic work and travel schedules. I never felt pressured in my decisions at all. The dealership manager and sales staff are all excellent. Their customer service is top notch. This was my Best Car Buying Experience, Ever!
Robert worked hard to put a deal together on short notice so that we could take our new CX5 home within hours. He even made the delivery special by putting a big bow on the car to celebrate a birthday! Great experience all around. Thank you!
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