I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The staff was friendly. Sales rep I dealt with was upfront and I appreciate that. Many options werr provided, i had been pre-qualified online before hand so that helped the salesman. The buying process was quick.
I had a good low pressure sales experience at Maita Mazda. Julio N. was my salesman and he was low key and honest from beginning to end. He gave me lots of detailed information on the car, and I never felt pressured. He was willing to match another dealers price. The only time I felt pressured was when I was questioning their need for more information on a loan when I already had a loan from my credit union.. I would have preferred we had that conversation in a private office than out in the open space of the dealership. Overall it worked out, and now I???m the proud owner of a new CX-5! I would recommend Maita Mazda, and ask for Julio Navarro!
by Beauty Is Betrayal Band Mom from DealerRater.com
December 3, 2018
Over the past two months I have experienced heartache and hardship beyond anything I previously could have imagined. I woke up the day I bought my Mazda expecting to have another one of those days and wasnt looking for a Mazda specifically. The treatment I received before even walking in the door was amazing to say the least. I cannot express in words the appreciation I have for the service and respect provided by each Mazda employee I saw that day and could not have dreamed of a better deal. I absolutely love my car and the Mazda team! You guys are OUTSTANDING and more.
Jaik was phenomenal. Had the car I wanted set up and ready to go prior to me getting to the dealership. Answered all my questions and made me feel at ease. I definitely am a customer for life.
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