Everyone was really nice. The buying process was very easy, and low key. I bought a 2018 Toyota Tacoma TRD from Matt, and It was agreat experience. I recommend Morgan Auto in Manheim to everyone in the market for a pre-ownes vehicle. Thanks again.
Sports Car in an SUV
by Fire Ball from MASON
January 9, 2019
I did quite a bit of test driving and reading about the various cars and suvs in the similar segment. I was impressed by how far Mazda has come along to design and built good looking cars, engines, chassis, etc. The CX-5 is a 2.4 L 4 cylinder developing 185 hp. The interior design and quality is up market. The exterior design is smooth and sporty. The engine for its size and power is very peppy and responsive. The suspensions are stiff enough to give you great handling and making you feel like a semi sports car on rails. The model i bought was a Grand Touring variant which has a sports mode and also a trip Tronic gear box. The trip tronic gear box is sensitive to your input of up shifting or down shifting but half a second slower from our input. The sports mode is wild and makes the car up shift and down shift based on our tune of driving. The sports mode and the Trip Tronic shifting combined is pretty responsive. The automatic gear is pretty smooth. I also found the road noise is reduced, no wind noise as the cabin is well sound proofed. The engine grunt can be heard inside when the engine is revving at a higher rpm. The overall comfort is good, little bumpy since the suspensions are stiff. The fuel consumption is not the highest in the class and gave about 23.5 miles per gallon. This is should be fact that the engine is towards more responsive and quick compared to a economy mode engine. The 19 inch wheels with 255 size tyres adds to the handling. Overall, I am happy with the car and would recommend to anyone looking for a family suv/cross over that is powerful, conformable and handles well.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Beautiful looks, some cheaply made parts.
by Brownd3max from Sierra Vista, AZ
January 1, 2019
The G.T. model is the one to get due to content. Lots of plastic, though. Had to find & fix various interior rattles (used felt pieces). Very sporty handling- nice highway flyer. Great MPG for size.
Did research online and landed on the CX-3. Arranged for a test drive appointment online. I was very apprehensive because I had never done the whole process start to finish. My sales person (Jamie) did a great job of making me feel relaxed and never pressured. We went through pricing/payments and every question I had was answered honestly and I felt like I was getting a good deal (again with no pressure). We discussed the options/color I was looking for and even though they did not have one on their lot, they had one delivered for me that week. Overall time spent at the dealer was about 2-3 hours between test drive day and pickup/paper signing day. You can't ask for anything less stressful than that.
by MaysounT from Vienna, Virginia
December 20, 2018
We’ve had this car for a year and a half now, and it’s been very reliable, Mazda service is great, and we absolutely love it
My experience at Faulkner Mazda today was a great one. They went above and beyond to work with me and to help with the complications that were presented because I was buying from out of state. I really appreciated the leeway and would highly recommend them.
Just purchased one month ago
by Amber from Portland, Oregon
December 17, 2018
This is a very comfortable car that drives smoothly. The complaints I have are about the positioning of the dashboard features. It is surprisingly easy to hit the hazards accidentally. The lights don’t turn off automatically when you shut the car off so if you have been driving a car with that feature it takes some retraining. Perhaps the most worrisome discovery is that occasionally the stereo stays on after shutting of the car and if you don’t notice drains your battery. It is a nice car but some design issues.
The staff was very helpful and friendly. This was a no pressure sale. We felt like valued customers leaving in our new car. Thank you!
Best car I have owned!
by Reds33 from Minneapolis, MN
December 4, 2018
The car has met all of my needs. I am looking to start a family and it's a perfect fit for my needs. The trunk space is awesome! The car drives so smoothly and I love the standard settings including bluetooth and the reverse camera is amazing!
I was more than pleased with the service I received at Faulkner Mazda. From my initial inquiry to the actual purchase. I felt like the only one purchasing meaning the attention was on me. Each sales consultant was more than friendly and helpful. They did not make me feel rushed and pressured. I would recommend their services to my family and friends!
Just purchased, love it more every minute
by Lori S from Austin, TX
December 2, 2018
I keep finding more to love every time I drive it. Smooth ride, acceleration, roomy, nice sound system and all of the technology of new cars today.
My husband and I were very happy with the sales associate, Laura Knepp, and the process of a "no-haggling" price guarantee. I was a bit disappointed when test-driving my car and when I picked up the car that the car had no paper floor mats to keep it clean. I also requested on a sales document to make sure that the car was vacuumed and clean before pickup. It was clean except for the 4 floor mat areas. The dealership could use more parking sites for customers that are near the front door of the sales building. Also, an expanded ladies bathroom with a private entrance would be nice. I was never able to use it because of one person in there for a long time.
Excellent vehicle. My favorite car so far.
by davidsh from Streamwood, IL
November 30, 2018
I have to say that this car has been my favorite vehicle of all time. The stability, the beauty and the reliability have all amazed me. I could not be happier.
My current vehicle is a CX-5 and it is my third Mazda. I always take my vehicles to Faulkner Mazda for service because I know they are dependable and if I ever have a problem they will find it and correct it. The service staff especially Jeremy is always friendly, knows and calls me by name. He keeps me updated on recommended services needed depending on the mileage. The waiting area is comfortable and welcoming. All staff I have encountered are friendly and attentive.
I Love My Mazda CX-5
by The Count from Indianapolis, IN
November 29, 2018
I purchased this car brand new and it is one of the best all around vehicles that I have ever owned. It is sporty, roomy, fast, very comfortable, gets great mpg & has all wheel drive. I couldn't be happier with this car and I get compliments on it all of the time. I love it!
This location for buying a car was un-beatable! All employees were super nice and straight shooters. The process was pain less and Skip Eagle was amazing and extremely friendly. This location knows what customer service means! Great group of people and i would drive the 2 hours again to buy another car from this dealership and from Skip! Amazing service guys! Keep up the amazing work!
I went to Faulkner Mazda in search of a CX-5 and a few days later, I drove away in a new CX-5! The staff was very helpful in my first car-buying experience and were very willing to answer my questions. I worked closely with Pete and Amanda who were both very knowledgeable of the car and helpful in answering texts, calls, etc. The men in the service area were also very friendly. Not a "pushy" sales team. I would definitely recommend this dealership to anyone looking for a new or used car!
The Service Manager at Harrisburg Faulkner Mada, Jeremy, is always willing to answer questions and check out any noises or problems I have with my 2012 Mazda3. The Service Department is the main reason I traveled from New York to buy my second Mazda from this dealership.
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