Happy with the service, especially Andrew "S". Love my Mazda MX-5, handling, gas mileage, safety, ergonomics, nothing I do not like! The price was right!
Sports Car in an SUV
by Fire Ball from MASON
January 9, 2019
I did quite a bit of test driving and reading about the various cars and suvs in the similar segment. I was impressed by how far Mazda has come along to design and built good looking cars, engines, chassis, etc. The CX-5 is a 2.4 L 4 cylinder developing 185 hp. The interior design and quality is up market. The exterior design is smooth and sporty. The engine for its size and power is very peppy and responsive. The suspensions are stiff enough to give you great handling and making you feel like a semi sports car on rails. The model i bought was a Grand Touring variant which has a sports mode and also a trip Tronic gear box. The trip tronic gear box is sensitive to your input of up shifting or down shifting but half a second slower from our input. The sports mode is wild and makes the car up shift and down shift based on our tune of driving. The sports mode and the Trip Tronic shifting combined is pretty responsive. The automatic gear is pretty smooth. I also found the road noise is reduced, no wind noise as the cabin is well sound proofed. The engine grunt can be heard inside when the engine is revving at a higher rpm. The overall comfort is good, little bumpy since the suspensions are stiff. The fuel consumption is not the highest in the class and gave about 23.5 miles per gallon. This is should be fact that the engine is towards more responsive and quick compared to a economy mode engine. The 19 inch wheels with 255 size tyres adds to the handling. Overall, I am happy with the car and would recommend to anyone looking for a family suv/cross over that is powerful, conformable and handles well.
I visited Rt. 9 Mazda on Sun. 10/28 to check preowned inventory that I saw online. All the cars I was interested in were in the lot, and Andrew Nandlal allowed me ample time before checking to see if I had any questions. This was a tricky situation because I was looking for a friend, and she liked my CX- 5 as much as me, but wanted a CX-3. Andrew went above and beyond to make this happen for us. It was a sale that Andrew should be patted on the back for. He dealt with a couple of middle aged women and answered every need they had. End result: quick and easy sale! Kudos to Andrew!!
Beautiful looks, some cheaply made parts.
by Brownd3max from Sierra Vista, AZ
January 1, 2019
The G.T. model is the one to get due to content. Lots of plastic, though. Had to find & fix various interior rattles (used felt pieces). Very sporty handling- nice highway flyer. Great MPG for size.
I am currently a deployed Service Member overseas. One of my vehicles back home was wrecked and I had to replace it. I went through a few different dealerships with no luck. I was even really close on leasing a Honda SUV, but the process was taking way too long, especially since I was coming out of pocket for a rental everyday that I did not close on a car deal. The Representative helping me seemed like he was only looking to sell his inventory and not find me what I was asking for. I purchased a car on Sunday from Route 9 Mazda. To say this establishment has one of the most professional and dedicated group of employees is an absolute understatement. I was emailed back very promptly after I reached out to this dealership by Stephanie Bernstein. She was an absolute saint. She helped answer all my questions when I was initially inquiring about the 2018 Mazda CX5 Grand Touring. Showed me all my leasing options (I'm going to say one of the most well presented and understandable quotes I've ever seen). I explained to her my situation and she went above and beyond to accommodate my family and I. I am thousands of miles away, yet with Stephanie's willingness to help and truly caring personality I felt like I was sitting right in front of her getting this process completed. I started talking to her on Friday September 21st and my Fiance was able to pick up the car with less than an hour spent at the dealership on Sunday September 23rd. Mind you, i'm overseas and never stepped foot inside the dealership. I truly appreciate the Route 9 Mazda team for making this process so easy for me given the hard time we were experiencing and how far away I was. I would reccomend this dealership to anyone who is interested in purchasing a new car. They break everything down to you with no confusion, and the best part is they're so affordable. I was able to get the top of the Line 2018 Mazda CX5 Grand Touring AWD and insurance for my car, all for the price I would've paid for a Honda CRV EXL lease alone (which is not their top of the line model). I will most definitely be coming back from deployment to purchase my second car.
Just purchased one month ago
by Amber from Portland, Oregon
December 17, 2018
This is a very comfortable car that drives smoothly. The complaints I have are about the positioning of the dashboard features. It is surprisingly easy to hit the hazards accidentally. The lights don’t turn off automatically when you shut the car off so if you have been driving a car with that feature it takes some retraining. Perhaps the most worrisome discovery is that occasionally the stereo stays on after shutting of the car and if you don’t notice drains your battery. It is a nice car but some design issues.
Andrew Nandlal, Brendon Nunn, great guys, excellent sales people. Made the experience of buying a car enjoyable, and the time there relaxing. And Stefanie Bernstein was smart , fast, and got things done.
Best car I have owned!
by Reds33 from Minneapolis, MN
December 4, 2018
The car has met all of my needs. I am looking to start a family and it's a perfect fit for my needs. The trunk space is awesome! The car drives so smoothly and I love the standard settings including bluetooth and the reverse camera is amazing!
I have purchased many cars in the past from various reputable dealers. Marc (sales) and Shelby (finance) were professional and thorough. Customer experience was a pleasure dealing with them during the purchasing of a new car. For some people, purchasing a car could be a stressful event, but with Marc and Shelby working as a team, they conducted themselves in the most professional manner. I highly recommend you stop by and make a purchase.
Just purchased, love it more every minute
by Lori S from Austin, TX
December 2, 2018
I keep finding more to love every time I drive it. Smooth ride, acceleration, roomy, nice sound system and all of the technology of new cars today.
With two college graduates this year, and unfortunately cars totaled in accidents within the past year or so, we have bought a number of cars recently. Mark and Shelby at route 9 Mazda provided the best experience by far. Mark listened to what my daughter wanted in a car, and his first suggestion fit perfectly. Shelby then pleasantly guided her through her first car buying experienc and all the paperwork involved. Throughout there was no pressure at all, no ???Buy this and you better buy now or....??? I would highly recommend this car dealer based on this experience. Thank you again up Route 9 Mazda.
Excellent vehicle. My favorite car so far.
by davidsh from Streamwood, IL
November 30, 2018
I have to say that this car has been my favorite vehicle of all time. The stability, the beauty and the reliability have all amazed me. I could not be happier.
Leased a new 2018 Mazda 3. Everyone there was so wonderful,helpful, and courteous.. ended up with a great deal and they helped in every way to please me. Marc spent so much time to explain all the new bells and whistles thoroughly. Shelby really knows her stuff and Chad and Ken made it become a reality.I???d recommend this dealership to everyone.
I Love My Mazda CX-5
by The Count from Indianapolis, IN
November 29, 2018
I purchased this car brand new and it is one of the best all around vehicles that I have ever owned. It is sporty, roomy, fast, very comfortable, gets great mpg & has all wheel drive. I couldn't be happier with this car and I get compliments on it all of the time. I love it!
I had a great experience leasing a car from Route 9 Mazda. I worked with Andrew; he was VERY knowledgable about the fleet of cars and was very adept in walking through options, pricing, etc. I live about an hour away and they dropped off the car on a Saturday! Amazing customer service. Will continue to work with them in the future.
I had gone to a previous Jeep dealership and was misinformed and deliberately mislead. I tried Healy and had a completely different experience. The salesperson (Nick) was understating and authentic. He empathized with my previous feelings of frustration and was up front the entire time. I can’t say enough positive things about Nick’s approach to selling cars. He was not pushy and very supportive with a passive approach which is appreciated in a field of aggressive salespeople. Finance (Anthony) was also very accommodating and genuinely friendly.
This is my first time writing a review on anything so if you are in need of a new car try Healy first.
by MaysounT from Vienna, Virginia
December 20, 2018
We’ve had this car for a year and a half now, and it’s been very reliable, Mazda service is great, and we absolutely love it
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