The people in finance first were phenomenal! Walked in hoping to get a decent used car. I left with a brand new one. Michelle busted her hump to help me.
Sports Car in an SUV
by Fire Ball from MASON
January 9, 2019
I did quite a bit of test driving and reading about the various cars and suvs in the similar segment. I was impressed by how far Mazda has come along to design and built good looking cars, engines, chassis, etc. The CX-5 is a 2.4 L 4 cylinder developing 185 hp. The interior design and quality is up market. The exterior design is smooth and sporty. The engine for its size and power is very peppy and responsive. The suspensions are stiff enough to give you great handling and making you feel like a semi sports car on rails. The model i bought was a Grand Touring variant which has a sports mode and also a trip Tronic gear box. The trip tronic gear box is sensitive to your input of up shifting or down shifting but half a second slower from our input. The sports mode is wild and makes the car up shift and down shift based on our tune of driving. The sports mode and the Trip Tronic shifting combined is pretty responsive. The automatic gear is pretty smooth. I also found the road noise is reduced, no wind noise as the cabin is well sound proofed. The engine grunt can be heard inside when the engine is revving at a higher rpm. The overall comfort is good, little bumpy since the suspensions are stiff. The fuel consumption is not the highest in the class and gave about 23.5 miles per gallon. This is should be fact that the engine is towards more responsive and quick compared to a economy mode engine. The 19 inch wheels with 255 size tyres adds to the handling. Overall, I am happy with the car and would recommend to anyone looking for a family suv/cross over that is powerful, conformable and handles well.
My son purchased a 2014 Dodge Charger SXT AWD from Drivers Village 9/19/18. We purchased it from Dan in the Used Car facility. I could not have asked for a better purchasing experience. From Andrew Hilt, the internet sales person to Dan the sales associate, down to the financing dept.; they were all great and very helpful. we were very pleased with the vehicle.
Beautiful looks, some cheaply made parts.
by Brownd3max from Sierra Vista, AZ
January 1, 2019
The G.T. model is the one to get due to content. Lots of plastic, though. Had to find & fix various interior rattles (used felt pieces). Very sporty handling- nice highway flyer. Great MPG for size.
Trisha reached out to me within a day of showing interest in a car. We set up a meeting for a test drive. I was contacted the same day of the year drive to be told the sold the vehicle at auction. I bought a car elsewhere.
by MaysounT from Vienna, Virginia
December 20, 2018
We’ve had this car for a year and a half now, and it’s been very reliable, Mazda service is great, and we absolutely love it
KIa Merriam had contacted me via E mail in a timely matter about vehicle I seen on Cars.com during that time I had a medical problem so had to put everything on hold until resolved
Just purchased one month ago
by Amber from Portland, Oregon
December 17, 2018
This is a very comfortable car that drives smoothly. The complaints I have are about the positioning of the dashboard features. It is surprisingly easy to hit the hazards accidentally. The lights don’t turn off automatically when you shut the car off so if you have been driving a car with that feature it takes some retraining. Perhaps the most worrisome discovery is that occasionally the stereo stays on after shutting of the car and if you don’t notice drains your battery. It is a nice car but some design issues.
Sam Hersam is the best sales person. Truthfully, I shopped around,found better deal but I trust Sam so much we stayed with DV because of him.
Best car I have owned!
by Reds33 from Minneapolis, MN
December 4, 2018
The car has met all of my needs. I am looking to start a family and it's a perfect fit for my needs. The trunk space is awesome! The car drives so smoothly and I love the standard settings including bluetooth and the reverse camera is amazing!
Working with Joseph was the best car-buying experience I’ve had! He was professional, tailored his service to all my needs and wants, and was respectful and charismatic. He created a positive and happy experience as soon as I walked into Driver’s Village and made sure I was comfortable at all costs. I ended up purchasing a vehicle from him!
Just purchased, love it more every minute
by Lori S from Austin, TX
December 2, 2018
I keep finding more to love every time I drive it. Smooth ride, acceleration, roomy, nice sound system and all of the technology of new cars today.
Well after my failed attempt to buy with the first salesman. I made another attempt to buy. Thanks to the second salesmen I spoke with (Brynner) I was able to purchase my 2014 Dodge Durango. He did a great job. I also dealt with the finance manger (Ivan). He also did a great job. All though I loathe the car buying process, these guys and Romano Mazda deserve a great review from a satisfied customer.
Excellent vehicle. My favorite car so far.
by davidsh from Streamwood, IL
November 30, 2018
I have to say that this car has been my favorite vehicle of all time. The stability, the beauty and the reliability have all amazed me. I could not be happier.
I have leased with Romano Mazda since 2014. The first time I leased, I worked with Jon Rybak (and many other wonderful people). 3 years ago, I was in a very tough spot personally, but Jon and Romano Mazda worked with me every step of the way. Everything was always outlined for me and I always felt comfortable contacting someone if I had a question.
Fast forward 3 years later to this past May...I moved out of state to Rhode Island last year and realized that my lease would be up in about 1 year. I contacted Jon to see if it was possible to lease from Romano Mazda again--I wasn't sure if I could because I no longer lived in New York. Even though he and other associates had to jump through hoops to get approval for an Out of State Transfer and different items ready...they were able to do it! They kept me informed every single step of the way--which is something I appreciated very much. I always knew the status of my new lease.
I was able to drop off my first lease and pick up my second lease with ease. With the help of Romano Mazda, the tedious paperwork and phone calls were already taken care of--I simply had to register my car in Rhode Island.
Needless to say, my experiences with Romano Mazda have been excellent. I found that this dealership is full of genuine employees who truly care about their customers. They went above and beyond! They took time out of their day and communicated with me after work hours to answer questions and make me feel at ease during the whole process (it wasn't like I could drive up to Syracuse for an afternoon to discuss some of my questions or concerns!).
I shopped around at other dealerships before Romano Mazda 3 years ago--and I don't want to go anywhere else. I don't know if I will move again in the future, but I know that if I'm within 10 hours, I'm going to work with Romano Mazda again and again and again!
All Wheel Drive Where can you go wrong
by Mazda612 from Minneapolis, MN
November 29, 2018
Purchased used with 24k miles. The all wheel drive has been a god send in the snow. I haven't had it for a full winter yet but i can tell it's already going to be way better than front wheel drive
Romano Mazda gave me the best experience ever when buying my new car! The timing was fast and everything was clearly understood during the purchase. There was 0 pressure during the process and the staff was very friendly. It was so great working with Romano Mazda because they were able to give me exactly what I wanted with what I could afford. Everyone should go there!! A big thank you to Nima Pirouzi and Mike Deb for your service!
I Love My Mazda CX-5
by The Count from Indianapolis, IN
November 29, 2018
I purchased this car brand new and it is one of the best all around vehicles that I have ever owned. It is sporty, roomy, fast, very comfortable, gets great mpg & has all wheel drive. I couldn't be happier with this car and I get compliments on it all of the time. I love it!
I bought my CX5 from Zak. He was straight forward with me from the beginning, and it was a friendly transaction all the way through. I love the vehicle and I would recommend anyone to go into Romano and sit down with him for their next car. Thanks!
I wanted to write you a quick note to thanks Marivic for your honesty and dedication while selling me my new car this week. I've always been wary of car salesman, often with a good reason, but you've helped to redefine the stereotype.
Thank you so much for answering all of my questions honestly, and making that the time to process not as painful as it otherwise could have been. I am happy with car purchase, and the purchase price was fair.
You can be sure that if I have friends who are looking to buy a car I will definitely recommend them to Romano Mazda. Special thank you to Marivic F. for being there for me in every step to help me choose the right car.
I was looking for a specific vehicle and found one similar to it. Maravic ended up helping me and not only did she go over the features in details and made me fall inlove with it she also worked up a great deal! I love my new Mazda CX5.I really enjoyed my experience. Thanks Maravic and Romano Mazda!
One major problem but it was settled to my satisfaction. The Manager Steven Abdel-Aziz helped resolved. I would recommend Romano Mazda to anyone. Marivic was very professional in dealing with me and also helped me with one problem I had.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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