We have been Ford owners forever but traded her in for a new Nissan Titan XD. We are thrilled with our new truck! Inside and out... we consider it an upgrade from our Ford truck!! Thank you Travis Miller for your patience and expertise with us throughout the choosing and buying process!
Still in the process, and the salesman is okay, but their email communications are jacked. The day after taking a test drive I receive an email asking when I want to take a test drive. An email supposedly from my salesman lists a cell number to another salesman. A young sales manager calls me on my cell asking when I want to come by and see the car...a few days after I've come by and seen the car. Spooky.
This was a good car-buying experience. The salesman was Richard Cortez and he was calm, practical, listened to what I said and didn’t try to override me. No one at this dealership wasted time, and although everyone wants to get the best deal possible, especially a car dealership, I never felt less than in control of the negotiation or pressured. I felt that Richard had his manager’s support throughout. Everyone was nice as well as low key, including the finance manager I dealt with. I like the CX5 I bought, but to put the cherry on top, the GM of the dealership, largest in the city, thanked me for my business. Kudos to North Park Mazda.
Certainly the best car buying experience I’ve ever had. Fantastic staff, helpful (yet NOT pushy) salesmen, and very easy, not too stressful financing. Certainly recommend to anyone, I’ll definitely be back here for my next vehicle.
The service personnel greeted me before I could get out of my car. They assisted me with my things since I am disabled. I was kept informed of the progress of my car. Everyone I came in contact with was very professional and friendly. Legend KIA is the only place I take my car to to get serviced. When my car was finished the service personnel explained. What was done to my car. My car was returned to me washed & vacuumed.
customer service is not good . left in the blank. no communication. 2 hrs for oil change. walked around and just looked around. a manager giving an interview and gave my wife and I a bad look cause our neace was playing. Guess that was a bad thing on us.
Just purchased a new Kia Soul from World Car Kia. It was a great shopping experience. They weren't pushy and I found exactly what I was looking for. The overall process went smoothly. Jessica was great to work with.
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