Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
Smoothest ride of any car I’ve owned.
by Jackmur3 from Hinsdale, IL
December 29, 2018
Such a smooth drive. I drive a ton for work and I love the luxurious inner cabin. Great Bose sound system too. Great navigation system and blue tooth compatibility allows me to use Waze easily. As a realtor that is very important.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Brand New Used CX-5
by Glass Road Warrior from Wixom, MI
October 29, 2018
I was looking for a quality, small to mid size AWD SUV that would be roomy for large adults, good storage space, could last 200,000 miles and descent gas mileage.
I have not purchased a car since 2008 and quickly realized that I my bucket list was not in my price range for a new car. The 2017 Mazda CX-5 has everything I could want and the price of the used car made it affordable even with the slightly higher interest rate. I have taken 3 road trips in the first week with the car and the comfort and confidence is amazing.
Chris did a great job. We walked in knowing what we wanted and he got right to it. Chris was very personable and made the buying process easy. There were not very many other customers there when we were there and the manager, Tim, came over and introduced himself. Very family friendly environment. The whole experience was great. Mike in finance finished the deal with us and we were happy when we left. We felt like we got everything that we had asked for. We were knowledgeable about our purchase and left happy that we choose Mazda of Clear Lake and got to work with Chris, Tim, & Mike!
The customer service at Mazda is the best!!! They
by Mazda fan from Regina Saskatchewan
December 13, 2018
Had a couple problems that Mazda fixed.overall it's been a really good experience. I will now be a long time customer with Mazda and will send people their way.
I bought a Mazda 6 today from Clear Lake Mazda. It was the smoothest and most relaxing car buying experience I have ever had. Normally I dread going to car dealerships due to pushy salespeople, long waits, and an overall air of mistrust. My salesperson Mizra Beg was pleasant, patient and informative. At no point he make me feel rushed, hassled or hustled. Thank you Mizra, I would buy a car from you again! Everyone made me feel like a VIP and I could tell they valued me as a customer.
Excellent CRV for the price.
by SuzyQ from Ocean, New Jersey
December 1, 2018
This car was all I wanted. Love the way it dri es. Handles very well in bad weather. Very comfortable interior and love the color.
Gilton from Russell and Smith sold me my car earlier this week. He made the process so simple. He took the time to understand my needs and got me the car I wanted at the price I wanted. He's extremely knowledgeable and even took the time to go over everything in the car after I had purchased it. I would recommend this dealership to everyone looking to buy a car.
This car is all that I envisioned and more!
by LizH from Homewood, IL
November 8, 2018
The handling of this vehicle is impeccable! It's sleek, and has the look of a luxury suv; but at a fraction of the cost. The ammenities are top notch and the Bose system is awesome. Great job Mazda!!! No wonder there are so many CX5's on the road!
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