Just purchased a 2018 certified pre-owned Buick LaCrosse Essence yesterday. The whole experience was non-stressful and enjoyable. Chris, Dave, and Bert were exceptionally professional and pleasant to work with! Many thanks for such a positive transaction, Jacqueline H.
I had the honor of dealing with Joe and Rob at the dealership. I felt like a friend from the moment I walked into the door. Joe allowed us to take the Jeep for a ride and didn???t give me any static. Rob connected me with the prior owner to answer any of my questions.
William is awesome. It was my first time at Ferman Service Department. I was greeted right away and taken inside to Williams desk. Made me feel like I was apart of the Ferman family forever! Very pleased with the overall service.
I purchased my 2014 Ford Fusion from this dealership and I received a fantastic, honest and transparent deal. Since then, I go to Ferman Ford for any of my major service needs (of which there have been few). This time I took it in to change my brake pads, something that was brought to my attention when I was having an oil change at a tire place (a mistake I will never make again). Ferman charged me $205 dollars less than this discount place. I waited for my service to be completed, which is was in record time, comfortably from the wait room equipped with free beverages. Cameron, my repair associate was amazing and I have had zero issues. I want to thank Ferman for their amazing service and sales people.
It was easy to get an appointment after the holiday . Staff is really nice and work done is top notch
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