I travel in my Ram trucks all over the west coast for business. YOU WILL NOT FIND A BETTER SERVICE DEPT.
Always on time, courteous, and understanding of the fact that when my trucks are not working, Its a problem for me. You will not be sorry you chose this dealership for service.
Luxury at a much lower price - LOVE my CX5!!!
by KiloJuliet from Alpharetta, Georgia
January 8, 2019
absolutely love this car - it's LUXURY LUXURY LUXURY but at a much lower cost. It shouldn't be compared to the normal Honda CRV or others it is typically compared to. smooth drive and luxury features - it's the highest value for your $ - compare it's features and drive vs Audit, BMW, and Mercedes - Mazda wins!!!
I dealt with Kevin in service for the first time ever and he was super easy to work with, very commutative and in fact based upon this interaction I will be using this dealership over the one I am currently using.
BUY IT!! YOU WON’T REGRET IT!
by Mazdaconvert from SLC Utah
December 25, 2018
I test drove a lot of cars and once I was in the front seat of this car I knew I found the right car. I LOVE IT!!!
My 2013 Mazda 3 needed minor repair to the front bumper as well as maintenance work, and I was able to get an appointment right away online. I was met at the Service Entry with helpful support, and Don Smith, the service manager, diagnosed the problem and told me that my car would be ready in an hour and a half. I am very happy and satisfied with the excellent service at AutoNation Mazda Roseville and feel that the low price was a wonderful. I would recommend AutoNation Mazda Roseville to anyone.
Love my 2018 CX-5 Grand Touring
by OutdoorMan from Protland, OR
January 6, 2019
I traded in my 2014 Touring CX-5 (fairly high mileage) for a 2018 Grand Touring CX-5. I loved my 2014 CX-5 and was actually surprised by how much more excited I was about the 2018 CX-5 after I made the purchase and drove it a bit. It feels like a luxury car without the price. The upgrades in styling and comfort were more significant than I realized. More importantly, the upgrades in technology are incredible! The engine is more efficient; I recently got 32 miles per gallon on a road trip, and that given the car is heavier due to additional noise insulation. Features like the rain sensing wipers, radar adjusted cruse control, and lane sensing are terrific. I'm still trying to learn all the features of Mazda Connect. Finally, the car is a smooth, fairly quiet ride and seems just as nimble as my 2014 model.
I took my Mazda CX-5 in for Service Maintenance. I was greeted promptly and courteously and we went over what service my Mazda was going to have. Very satisfied with my appointment with Mazda Auto Nation, Roseville, CA.
by johnholliman from pelham, al
December 31, 2018
Very comfortable car. Good mix of tech. We love the car. AWD is nice touch. Would buy again. Own two Mazdas, a car and SUV.
Kaitlyn, Karim and Nathan are part of a great team. They won't let you donw.
An amazing vehicle!
by DruFranco from Grand Ledge, Michigan
December 28, 2018
I am rather new to the Mazda family but I purchased a 2016 Mazda 3 which I had no issues with so I took advantage of some early incentives and traded up to a 2018 Mazda CX-5.
What an amazing vehicle. Similar features as my previous vehicle but with lots of updates and new looks. Also a bunch of newer features like heated seats and individual climate control.
Handled professionally from beginning to end. Don Smith, Service Consultant recognized the issue, walked me through the process and moved things forward in an open and transparent way. Well done!
Nicer than my RAV4
by Jake from Portland, OR
December 23, 2018
I had a 2015 RAV4 Limited and find the 2018 CX5 Touring to be a much nicer car. The fit and finish is excellent, it exudes luxury. The safety features are excellent. Legroom all around is very good. I like the lines of the car better than the Toyota. I cannot comment on this model's reliability but am trusting to Mazda's very good reputation. I am very happy with my purchase.
When I was being checked in Brent asked if I was there for prepaid service. When I said yes but started to continue he interrupted and asked for The keys. When I told him that I was offered a rental car, he said a few times that mazda does not offer that. Seemed like I was trying to get away w something. He then gave me a loaner that had 11 miles before running out of gas. He called/left a message while I was getting gas,that because I was having recall work done - I did get a loaner. Brent seemed very rushed and preoccupied (although service dept was less busy than before. I would recommend dealer but will schedule w a different service rep next time
No pressure tactics abound! Had a wounderful experience that can be summed up in 3 words, great customer service. AutoNation was going through construction of a new facility and things were obviously hectic in the background. These folks rolled with the punches and thought of everything. I will be a returning customer when the time arrives for another purchase.
Dealer thought they could get new sensor on in a couple hours. Brittle new hose broke. Gave mr courtesy car. Thanks for all the help.
Best car I have owned
by First new car from Manitowoc,WI
January 9, 2019
This car has exeeded all of my expectations. It is comfortable, quiet, and has great acceleration. All of the features, including radar cruise control and other electronic safety devices are awesome. To get these features in other cars you need to buy a top of the line package, but, in Mazda they are in all of them. I love my car.
Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the work and meet it. If anything comes up they explain what was found and the options available to fix it.
CX5 Mom Car
by MiniTwinMom from Beaverton orwgon
January 9, 2019
Feels spacious, so quiet, handles easily, enjoy all the hands free ammenities. Feels like a luxury care at and affordable price. Can’t wait to take it i t he snow!
The staff was friendly. Sales rep I dealt with was upfront and I appreciate that. Many options werr provided, i had been pre-qualified online before hand so that helped the salesman. The buying process was quick.
by Mazdaboo from Elk grove, Ca
December 28, 2018
Super reliable car, great gas mileage & all around great. Really roomy and good to take on adventures. Really awesome little special features that most cars dont have!
I never had a problem getting a achefule for oil change. Accommodation is good with Rocky Monsod as the service advisor. I got the CX-9 as promised!
Feel like I’m driving a luxury car
by DC from Phoenix, AZ
December 21, 2018
The look and feel of this car is great. It rides smooth and quiet. The infotainment system is easy to navigate. Has great features like blind spot, cross traffic, lane departure alert and voice command. Our youngest is still seating in his car seat rear facing so it does take up a bit of space in the back seat and doesn’t dive the person in the front seat much leg room plus we wish the trunk space was a little bigger but it gets the job done. Once we flip the car seat around it will add much more space to the front passenger to lean back.
I had a good low pressure sales experience at Maita Mazda. Julio N. was my salesman and he was low key and honest from beginning to end. He gave me lots of detailed information on the car, and I never felt pressured. He was willing to match another dealers price. The only time I felt pressured was when I was questioning their need for more information on a loan when I already had a loan from my credit union.. I would have preferred we had that conversation in a private office than out in the open space of the dealership. Overall it worked out, and now I???m the proud owner of a new CX-5! I would recommend Maita Mazda, and ask for Julio Navarro!
I have dealt with many service departments over the years and over these past five years, I have never wanted to bring my car to anyone else. We purchased my CX-5 new in 2015 and have been coming to Maita Mazda the entire time. This is the first time I have wanted to continue to come back to a dealership service center. They are very timely and professional.
Stopped in on my return to the foothills where I live to inquire about an oil change service. Originally denied availability that day the manager stepped in and checked to find the department could get my service done in an hour. After the service writer assisted in getting my reminder for next service into the dashboard. Something neglected from last servicing dealer. Friendly, courteous service.
I had spoken with Ira a couple of times before coming in to see him. He listened to what I wanted and I was able to lease a 2018 CX 5 for less than I could purchase a 2016 without the features I was looking for. He was helpful without being pushy and that is important to me. It was the most stress free buying experience I have had.
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