Most reason I bought this car from AutoNation is the saleslady Jorainna Yao. She is really patient and helpful.
I would also referred my friend to buy a Mercedes 2020/2019 GLE amg 43 next year to her.
Also the car is beautiful ! Easy to handle and control. Very comfortable for a tall guy.
Luxury at a much lower price - LOVE my CX5!!!
by KiloJuliet from Alpharetta, Georgia
January 8, 2019
absolutely love this car - it's LUXURY LUXURY LUXURY but at a much lower cost. It shouldn't be compared to the normal Honda CRV or others it is typically compared to. smooth drive and luxury features - it's the highest value for your $ - compare it's features and drive vs Audit, BMW, and Mercedes - Mazda wins!!!
Today I drove away from the dealership as a first time car buyer! I had an amazing experience with this A+ team. Nick the GM was super helpful with setting me up with his team that gave me the true VIP experience. The assistant manager Thomas was able to find the car that I was exactly looking for while also keeping me updated when the car would be ready. I appreciate all of the communication even when he was technically out of the business. My sales rep that helped assist me with the car was Sterling and he helped so much through the process and patience with the finance department. Sean was the sales manager within the finance department and he did everything and exhausted every possible outcome in order for me to get the best deal! I walked away believing that this whole team was there to help us all reach a common goal which was driving away with a car at the best affordable deal. Thank you all for your help!
Love my 2018 CX-5 Grand Touring
by OutdoorMan from Protland, OR
January 6, 2019
I traded in my 2014 Touring CX-5 (fairly high mileage) for a 2018 Grand Touring CX-5. I loved my 2014 CX-5 and was actually surprised by how much more excited I was about the 2018 CX-5 after I made the purchase and drove it a bit. It feels like a luxury car without the price. The upgrades in styling and comfort were more significant than I realized. More importantly, the upgrades in technology are incredible! The engine is more efficient; I recently got 32 miles per gallon on a road trip, and that given the car is heavier due to additional noise insulation. Features like the rain sensing wipers, radar adjusted cruse control, and lane sensing are terrific. I'm still trying to learn all the features of Mazda Connect. Finally, the car is a smooth, fairly quiet ride and seems just as nimble as my 2014 model.
Steven Quinn was the service advisor and was fantastic. He explained the issues and took care of everything while keeping me updated of progress. Great job.
An amazing vehicle!
by DruFranco from Grand Ledge, Michigan
December 28, 2018
I am rather new to the Mazda family but I purchased a 2016 Mazda 3 which I had no issues with so I took advantage of some early incentives and traded up to a 2018 Mazda CX-5.
What an amazing vehicle. Similar features as my previous vehicle but with lots of updates and new looks. Also a bunch of newer features like heated seats and individual climate control.
I went in to get my Service A completed for my GLC. The service advisor Don was great! My only complaint was the chat service. I made my appointment through the chat service and also requested a quote for the Service A. The chat representative quoted me $260 but when I asked the person over the counter, it was over $300. The representative at the register informed me the chat representative should not be quoting the fees for services as they are not an employee of the dealership. Hopefully, they get this taken care of soon because that can be misleading.
BUY IT!! YOU WON’T REGRET IT!
by Mazdaconvert from SLC Utah
December 25, 2018
I test drove a lot of cars and once I was in the front seat of this car I knew I found the right car. I LOVE IT!!!
Good service nice facilities Good service specialist Nice waiting area
Nicer than my RAV4
by Jake from Portland, OR
December 23, 2018
I had a 2015 RAV4 Limited and find the 2018 CX5 Touring to be a much nicer car. The fit and finish is excellent, it exudes luxury. The safety features are excellent. Legroom all around is very good. I like the lines of the car better than the Toyota. I cannot comment on this model's reliability but am trusting to Mazda's very good reputation. I am very happy with my purchase.
I've never experienced customer service like this in my life. I wish they could run every business and every operation the way Daniel Salinas ran the show.
Feel like I’m driving a luxury car
by DC from Phoenix, AZ
December 21, 2018
The look and feel of this car is great. It rides smooth and quiet. The infotainment system is easy to navigate. Has great features like blind spot, cross traffic, lane departure alert and voice command. Our youngest is still seating in his car seat rear facing so it does take up a bit of space in the back seat and doesn’t dive the person in the front seat much leg room plus we wish the trunk space was a little bigger but it gets the job done. Once we flip the car seat around it will add much more space to the front passenger to lean back.
I have owned Mercedes Benz vehicles because their expertly made and always receive friendly and quality service! The staff at this dealership takes the time to greet you and helpful in answering questions that the customer asks about the vehicle purchased. They continue to remind me about upcoming appointments due for the maintenance of my new car which is very much appreciated by the customer !
I inquired about a CPO Miata online, and Andy Nguyen responded promptly with all the requested info. Throughout the process from test drive to answering my questions, Andy was patient, helpful, and knowledgeable. It certainly made my first Mazda experience amazing!
We just purchased a 2019 RDX from Leo Lodin. When we arrived, we received the exact price he quoted us by email. He was fair, honest and the process was very smooth. Additional kudos to Truc, the finance person who was the most personable and decent finance person we have ever dealt with.
I recommend this dealer and especially Leo and Truc, this was the smoothest vehicle purchase we have ever had.
Leased my 2019 X3 from BMW Mountain View and I would say that the process was certainly positive. People here were knowledgeable and ready to provide you with any information that might help you with the process. They made sure that you are satisfied with your choice. Overall I would recommend the place to anyone looking for their next purchase.
Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
Best car I have owned
by First new car from Manitowoc,WI
January 9, 2019
This car has exeeded all of my expectations. It is comfortable, quiet, and has great acceleration. All of the features, including radar cruise control and other electronic safety devices are awesome. To get these features in other cars you need to buy a top of the line package, but, in Mazda they are in all of them. I love my car.
I was absolute happy with customer service and how easy process they made for my purchase. Kal was most helpful and wonderful person from the beginning at providing all the details on cars, help with purchase, communication through phone and email.
by johnholliman from pelham, al
December 31, 2018
Very comfortable car. Good mix of tech. We love the car. AWD is nice touch. Would buy again. Own two Mazdas, a car and SUV.
My sales person ( Athena ) was extremely pleasant and helpful to deal with. Her professionalism at Fremont Mazda is an asset to your dealership! I will come back in the future when I need to purchase another vehicle....
Thanks to Alex, buying a car at the Mazda Fremont dealership was a breeze. No surprises and no gimmicks made the buying process hassle free and a very pleasant experience. Thanks Alex for everything.
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