I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most luxurious and well-functioning
by Bobr from Casselberry, FL
January 26, 2019
the shifting by this automatic transmission is so smooth you have to put window down so you can hear the engine to even detect it. It's easy also to leave the car running when you park it (accidentally) because it's so quiet. It's got all it's competition in acceleration and responsiveness. We have a few incidents where lights on 'auto' and other drivers inform us that we have no taillights. still figuring that out.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Went from a Jeep Rubicon
by Gecko from Madison, CT
January 22, 2019
Stylish, Plenty of room/trunk, look of a high end vehicle, great safety features and in car navigation/stereo/bluetooth screen. Great Gas mileage. Exterior and interior color choices are beautiful. The AWD handled well in snow. The higher class in comparison to cost is well worth it and blows out the competition in a crossover. The leather seats are so soft and in the summer doesn't create it to be too hot. The heated seats in the winter are excellent. The dual climate control is a great feature for driver and passenger. The trunk/rear creates a large amount of space with the rear seats down and ability to do a split with the seats in the event you only need a portion of the rear to be enlarged. Don't mistake the engine size, there is plenty of power packed in this vehicle. It is an excellent ride especially if you do a road trip. All safety features or warning can be changed to sounds, vibrations or off. Lane assist, brake warning if you get too close to a vehicle, side mirror vehicle detection for land changing. The cruise control is simply amazing in the feature that you set the speed and as you approach a vehicle it adjusts to slow down, you never have to brake or adjust speed. You can even set the distance that you want to the cruise control to monitor, it is adjusted by car length. Mazda also created a safety feature in regards to the infotainment system. It is extremely unique and took me some time to get used to but the dash has the screen which is a touchscreen but disables once drive is engaged. Sounds annoying but it is for your safety. In the center console there is a 5 button toggle area that allows you to use the system instead. Think about it you lean your arm on the console and what is more natural than to just use your free hand to "toggle". Once you know all the buttons which is where the challenge and getting used to falls in, your eyes are on the road and you can maneuver calls, music etc. I would also recommend reading about their skyactiv technology it is fascinating and other vehicle Makes have tried to "buy" this technology off them to use. Mazda is not a huge advertiser which I appreciate because their cars do the talking but the downside is they are often forgotten as a contender. I can't say enough about this car and brand and have talked about it to everyone I know. Give it a test drive at least to look at it, I entertained a used 2016 which I very much liked but the 2018 was in the same price range if you can believe it and totally amped up the features and aggressive look. My package was the Grand Touring - well worth it!
I had a wonderful salesman, Chris Jones. He understood that I drive the 150 miles to get to this dealership; so I needed everything ready to go. The process was very quick and hassle free. I would recommend him and this dealership to anyone looking to buy or lease a vehicle. Tell him what you want and he will find it. I'm very pleased with my truck.
by EricJS from Cornelius
January 19, 2019
The SUV drives like a luxury car. Full of great upgrades at an affordable price. Very stylish look. Very impressed with how much they packed into a mid-size SUV.
Had a great experience getting our new Toyota here. Everyone was friendly and the entire process from start to finish was fast (which has been on my greatest frustrations during previous car purchases). I love my new Highlander, it was exactly the car I had researched and wanted for months only finally deciding to pull the trigger after taking to Molly over email. Will definitely be back and tell others.
My first and last MAZDA... go with Honda Toyota
by Emb from Ny
January 16, 2019
I regret not getting a CRV. I got the touring trim and few weeks after getting the car I noticed that the rear right seat makes noise whenever I go over a bump with a passenger in it. I took the car to the dealership and they told me that was how the car was made after they took it in and couldn't fix it. So if you want a car that the seat makes noise when you go over a bump then this is the car for you. A brand new 33k car should not be making me feel like this. Customer service is bad and not only at the dealership (Mazda of New Rochelle) but mazda customer care is bad as well. Overall please stay away from this car if you don't wanna regret wasting your money. Go with a Honda and Toyota at least they won't tell you they built the car to make noise when you have a passenger in it.
My family has been buying from Jim Riehl's for over 10 years. We've bought multiple Cadillac, Dodge and Jeep vehicles. Our experience has never been anything but positive. The salespeople go over and above the call of duty to ensure we have a satisfactory experience. We look forward to many more years of quality customer service and fantastic cars. I'd recommend Jim Riehl's to anyone.
Best car I have owned
by First new car from Manitowoc,WI
January 9, 2019
This car has exeeded all of my expectations. It is comfortable, quiet, and has great acceleration. All of the features, including radar cruise control and other electronic safety devices are awesome. To get these features in other cars you need to buy a top of the line package, but, in Mazda they are in all of them. I love my car.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
CX5 Mom Car
by MiniTwinMom from Beaverton orwgon
January 9, 2019
Feels spacious, so quiet, handles easily, enjoy all the hands free ammenities. Feels like a luxury care at and affordable price. Can’t wait to take it i t he snow!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Luxury at a much lower price - LOVE my CX5!!!
by KiloJuliet from Alpharetta, Georgia
January 8, 2019
absolutely love this car - it's LUXURY LUXURY LUXURY but at a much lower cost. It shouldn't be compared to the normal Honda CRV or others it is typically compared to. smooth drive and luxury features - it's the highest value for your $ - compare it's features and drive vs Audit, BMW, and Mercedes - Mazda wins!!!
Right from the start, with my initial call to the dealership, to the final process of buying the car, my experience with this dealership was extremely excellent. A very special thankyou to Matthew Lepior, and Lisa Williams, they were such a pleasure to do business with. If you are in the market for new or used, these two should be the ones to see. Trust me, you won't be unsatisfied. Yours truly, Ron J.
Love my 2018 CX-5 Grand Touring
by OutdoorMan from Protland, OR
January 6, 2019
I traded in my 2014 Touring CX-5 (fairly high mileage) for a 2018 Grand Touring CX-5. I loved my 2014 CX-5 and was actually surprised by how much more excited I was about the 2018 CX-5 after I made the purchase and drove it a bit. It feels like a luxury car without the price. The upgrades in styling and comfort were more significant than I realized. More importantly, the upgrades in technology are incredible! The engine is more efficient; I recently got 32 miles per gallon on a road trip, and that given the car is heavier due to additional noise insulation. Features like the rain sensing wipers, radar adjusted cruse control, and lane sensing are terrific. I'm still trying to learn all the features of Mazda Connect. Finally, the car is a smooth, fairly quiet ride and seems just as nimble as my 2014 model.
They were quick to respond and the vehicle was just what I wanted. The F&I wasn't the usually pushy type. I was in and out within 2 hours including the test drive. Thanks a ton!
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