My salesman Jim Herin was the best! Good communicator and always on top of things during the process. I bought my truck on line sight unseen. The photos were beautiful and Jim arranged all of the shipping to get it to me in Nebraska. Aside from needing to jump start the truck to get it off the moving trailer and then putting it on a charger it was just as advertised! I love it. I would work with Jim again when i need to get another vehicle. The finance department leaves something to be desired. I am still waiting on paperwork to prove i own the truck. Finance department is the only reason they did not get 5 stars.
I was looking for a used vehicle and I was refereed to Stephen Stanley and he took the time to listen to what I wanted and gave me options and helped me get into the vehicle I wanted!!! Finance manager was super friendly as well!! I'd definitely recommend anyone to purchase their next vehicle there!!
Overall shopping experience here was very good. We didnt feel pressured to buy which was really refreshing. We did end up buying a used Kia which was in our budget and the over all condition was very good. It has a couple of small issues one I noticed when we looked at it and they have ordered the part for it and one I didnt notice till later and figured that was on me.
We found the car we liked 2 weeks before we were in a position to buy it. Nelson Mazda went out of their way to accommodate us and held the car. No pressure. Great pricing and a fair trade in value. Best car buying experience ever.
Traveled from the OKC area to Tulsa to purchase this vehicle. Previously, a local dealer in OKC took twice as long to offer half as much for my trade-in and $3K more for the new car. Yes, the trip was worth it. Jeff Lewis and everyone at the dealership treated us very well.
Recently I bought a used car from Steven Jones at Nelson Mazda and I had the best experience and buying a used car with this gentleman . I received excellent service that was very informative and all my questions were answered and I would definitely buy another used car from Steven Jones again and I recommend talking to Stephen Jones if you are in the market for a new or used Mazda
I had an Awesome experience with Nelson Mazda from initial email to driving off the lot. I wanted to look at a 2014 Mazda 6 in comparison to the 2013 Mazda 3 that they had available, I've had my eye on the 3's for a very long time. The 6 was a beautiful car but bigger than what I'm used to and was over-whelmed by all of the high-tech gadgets, the 3 was perfect for me in size & had the options I really only wanted. My salesperson Sue understood my needs & was a delight to work with. The finance manager Patrick went above & beyond in obtaining the best deal available. I would totally recommend Nelson Mazda, already did on Facebook.
My son came in as a first time car buyer.
They were respectful, friendly and courteous .
They worked hard to find the vehicle that fit his wishes and got him the financing to get his credit rating started.
This is the second car purchased through them and I would definitely return.
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