New and used 2025 Mazda CX-5 for sale near Sterling, NY

Quoting review I am retracting first, as the dealership solved the issues pleasantly and professionally,”My wife and I purchased a 2019 Ford Edge from this dealership on 10/10/22. Our salesman was Glenn Gannaway. After coming to an agreement on the purchase of the vehicle, we had filled out a form for requests to be completed as part of the deal. One request was to repair or replace the damaged headliner. Secondly, Glenn told us he would get us the second of the pair of key fobs. Thirdly, we requested a bottle of touch up paint to take care of small nicks in the exterior paint. Now three weeks later, we are still waiting for these requests to be taken care of by this dealership.” The updated review is a five star review “We purchased a 2019 Ford Edge Titanium from this dealership on 11/10/22. We traded in our Ford Escape and our F-150 on this vehicle to have lower payment and more comforts. The deal went well with Glenn Gannaway as our salesman and Josh Woodruff taking care of the finances. Josh did an excellent job with our financing and made sure that we were able to get a refund on our unused Ford warranty balance. They gave us a fair trade on both of our vehicles and a reasonable price on our Ford Edge. There were a couple of items that had to be taken care of after the sale on the we owe sheet. The headliner had some damage and there was a few small paint chips and only one key fob with the Edge. The dealership has provided touch up paint for the chips and purchased a second key fob for us. They had repairs made to the headliner, and although it doesn’t look brand new, it is acceptable and hardly noticeable. The experience, although time consuming has ended on a good note and I would recommend buying a new or used vehicle from the Machens Auto Group.”

I have the Premium Plus. Non-turbo, but I don't really feel like I'm missing anything. It still has a "Sport" setting, in case I want to be peppier. It is truly a great ride and a beautiful car. Remarkably quiet and smooth. Nice, comfortable leather seats. Great Bose sound system. Good smart features. The blind spot beeping was annoying, but I was able to turn it off (you can turn off many of the sound and a few of the safety features). Way easier to learn the features than my old Acura, which I drove for 11 years, and it still confused me. The reason why I didn't rate the interior and comfort as a 5 star is because 1) it needs a little more armrest and compartment space, than it currently has, 2) the cupholder is set back in front of the arm rest, making it a little tough to get the beverage, and use that small armrest properly, 3) Once you sync your IPhone to the car, apple play takes over and its really tough to get out of it to use non-apple features like Sirius or the radio (yes, the radio!), and 4) it could use a little ambient lighting (but there are built-in areas so you can retro-fit).

Smooth and easy process. Steven Coleman was the best. Answered all questions and l didn’t feel rushed to buy.

This is my 3rd NEW CX5 non Turbo and by far #1- 2025 is a GREAT year with suspension, transmission and engine improvements- If you appreciate precision feedback , handling , suspension , brakes - Then you might start looking here. The vehicle interior is second to none at any cost and the build quality is as well. Approaching 10K miles on my 25 and no issues. I will say with these high compression engines (13-1 )- premium 91 + fuel is a must - turbo or not - As well The break in takes up to 20K miles before it will deliver the power its capable of - that said - Its reliable , easy to maintain - and for me has a timing chain ( no rubber belt ) and a real 6speed traditional step transmission as opposed to many other brands that are dropping cheap short lived CVT transmissions in the drivetrain - Mazda is using old school tried and tested technology. - I can yield at least 35 mpg if I keep it under 75 mph - and with a 15.3 gallon tank thats a lot of miles ! If you need a massive people / pet hauler - possibly look elsewhere- All models have AWD which has adaptive magnetic lockout which means little to no wear as it goes from 90% front -10% rear -- to 50%-50% depending on road conditions -- Just a great vehicle - If you are dead set on a competitor ( and there are many ) at least drive the CX5 before you decide- it may be your last stop - If you want power -- Get the turbo - I prefer the non-turbo as with premium fuel Im good with around 200 hp - The Turbo can get you over 250 Hp both 4 cylinder engines .

I wish I didn't buy the custom Silverado. I love the Silverado just not the custom. As far as assistance and service it is a great place.

I always drove American cars. Father worked for GM. But this time I went for price/reliability/style. The interior could use some redesigning. Some of the switches should not be where they are. That's my only negative. I am glad I purchased this make /model. I glad I moved from American to Asian made. I am writing this with only 1 month driving the CX5. I am starting to like the car more and more. What would have been a better option...have heated side mirrors instead of heated seats. Your butt will eventually warm the seat. But the heated mirrors would benefit the driver more in the cold months. Good car.

Very knowledgeable staff, appreciate the orientation of the features of my car. Had all my questions answered since I had not bought a vehicle for 12 years.

Fastest oil change I ever had. More words for the 25 minimum that this survey requires for some strange reason. This is finally twenty five words I hope.

I have purchased my last 3 cars from Crippen and have always had great service while buying the car and after the purchase was made.

Great experience at Hendrick Mazda Wilmington. Will was incredibly patient and helpful and doesn’t give off the “in your face” sales approach which I so appreciated. He was professional, helpful and I would recommend him to anyone looking for a new vehicle!

Rachael was terrific. Very professional and friendly. Routine serves was performed ahead of schedule. Car was washed. Delightful experience. Facility is tired and old.

We had a very good experience with our sales person Mark Zachery, he was honest and professional, the people at the dealership were very nice and helpful.

I was a customer of John Phillips - he was wonderful! Literally made the experience as smooth as possible from start to finish. Through-out the process he was always extremely responsive, kind, and patient with any questions I had. Thank you so much John!!

Jared was super helpful and patient with us. He made it super easy to find exactly what I wanted.

Chaudhry Shahjhan is the most polite and professional salesman I have ever worked with. We shopped for several types of cars and he assisted us in deciding on the perfect car. He has earned our business for the future, he is trusted and well informed on all aspects of the purchasing a vehicle. He advised us on all the features and assisted us in narrowing down what we really wanted and needed. The entire team worked hard and were flexible in earning our business, thank you, looking forward to working with you again in the near future.

Great people. Got the car I wanted, no pressure. Very timely, didn't make me wait or wast my time.

Gary was the best salesman! Truly know how to get things done! Thank you Mazda. Happy to be apart of the Mazda family.

They've got good , respectful and very polite workers. Loved the way the manager called me and we talked. He was so nice and calm. Hoping to go there soon to make a deal and get my dream car. Thank you guys for making life easy

As a first-time car buyer, I was nervous about being taken advantage of—but that couldn’t have been further from my experience here! I worked with Taylor and Bobby to get my 2025 Mazda CX-5, and the whole process was educational, transparent, and genuinely enjoyable. They focused on helping me, not just making a sale. Taylor really listened to what I needed and went above and beyond to find the best deal possible. I left feeling confident, informed, and excited about my new car!

Great sales man. Very nice car. This is the 6th auto we’ve bought from Lou Fuzs

Great service experience. In and out promptly. Very professional. Kept me informed every step of the way.

Bryson our sales rep was extremely professional and patient while we decided which vehicle to purchase. We had a good idea which vehicle we wanted but weren’t sure which trim level. Bryson walked us through all the different features and the test drives. We found the perfect car for us. Victor, the manager, also was extremely helpful getting us the best deal possible. We hopefully will enjoy the car for many years!