Used Mazda CX-5 for sale near Loveland Park, OH under $899,990

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

Perfect car! Traded in my CX-30, which was a wonderful car, but I wanted better visibility and more backseat space. The CX-5 ticks all the boxes: reasonable price, driving comfort, beautiful interior, smart dial system to use with the screen (which makes driving much safer than a touchscreen), plenty of cargo space without feeling too large, All Wheel Drive, and fun to drive. And some luxury options even on the lower trims.

I was there with a friend of mine for his vehicle purchase. Sydney Grace Porter did an amazing job working with us. Took care of everything that we needed. Felt like we were treated with the upmost respect and integrity. Why we were there. Just want to say a job Well done keep up the good work.

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.