We worked with Vinny and I would highly recommend him as your sales consultant. He is very knowledgeable about these vehicles and their safety features, which was one of the main reasons I was getting a CX-5 with the Grand Touring trim and Premium package. We told him that we wanted to buy the car cash and get out of there quickly and he made this happen. The only thing I would recommend to this dealership is to get some half and half or heavy cream for the fridge by the coffee machine instead of having just the powder creamer.
Best Large Family Car Overall
by croach1701 from Greenville, SC
July 23, 2018
This was by far the best car I have ever had. The size is great, we have three kids all 5' and taller, with our oldest closing in on 6' and he still has room in the back middle seat. It is rough for him in the third row, but there is so much space in the rows in the middle that it's not bad at all. The seats are comfortable even being leather. Car has fantastic pickup, great turn handling, braking, etc. It fits all of us perfectly and we have great trunk space even with the third row seating up. Absolutely zero issues yet, nothing we've had to do except oil changes. Overall I rate this car a 9/10. And it's only a 9 because the third row doesn't have any AC vents, but the whole car cools off quickly, even in the hot South Carolina summer.
For me, the process of purchasing a car was always painful. But not this time. I actually had a pleasant experience, fast, easy, honest.....the best ever.
Love my fully loaded CX-9 except for...
by ControlFreak from Texas
July 7, 2018
Love this vehicle. Great for running errands around the city or long distant travel. Lots of room inside, passengers ride in comfort. Rear air conditioning is a necessity in Texas (controls in both front and second seating areas. Third row does not have its own control or vent but is not a problem. Great exceleration- very useful when passing on two lane country roads. Only two negatives I’ve experienced are 1. the outside rear view mirrors leave ’blind’ spots where I can loose sight of a person walking or riding a bike. The mirrors are attached to the windows instead of the frame. The windows are ’blacked out’ with plastic molding on the exterior and interior corners. I noticed this issue has been removed on the newer models. 2. I am only 5’2’ tall, when stepping up into the drivers seat is a little bit of a stretch since I have the seat adjusted to a higher setting than taller drivers. It’s only an issue if my back is bothering me. Get this vehicle fully loaded as it is an affordable luxury vehicle. I drive a GrandTouring AWD, towing package (I changed out the hitch to a larger one so I can transport 4+ bicycles or pull a jet ski) leather, power lift gate (which works with remote- nice to have when it’s raining and you are running to your car to load groceries), heated seats (to keep your take out food warm or to heat your own buns) and add remote start (so wonderful in HOT or cold temperatures). This is my second CX-9 the 2015 has less wind noise than the 2011.
I arranged the deal for my 2018 Forester on-line as I live 7 hours away in West Virginia. I first found the vehicle I wanted and was then swept away by the ease with which the deal was made...and it was a GREAT deal or I wouldn't have traveled 7 hours and paid for a motel and rental car to take ownership. My salesperson, David Saint, did everything I would try to do for my customers if I had his job. The general manager introduced himself to me and asked if there was anything he could do; he also gave me a dealership gift. My experiences at other dealerships have not been this pleasant. I was made to feel that I am more important than my money and I like that very much.
so happy with purchase
by JennyC from Louisville, KY
June 14, 2018
It met all of my "requirements" plus some. I love how smart it is! It won't let me lock the keys inside. Or the mirror lights that show me when i car is next to me but also makes a noise if my turn signal is on! AMAZING! I'm still excited to drive it everyday even after making the first payment!
Love Bob and the staff! Very personable, honest, helpful, and knowledgeable!!! Shopped around prior, these guys won't let you down no matter what your circumstances are!!!
My Second Mazda CX9
by TheresaL from Tully,NY
July 28, 2018
We bought it used from a dealer. The navigation system sucks and we end up using apple maps. The gas mileage is not great but otherwise it is comfortable and prety reliable. We have had a few repair issues with the dealer
My experience here was wonderful. It was my first time buying a car of my own and I didn't feel pressured into anything. They walked me through the whole process, and I felt like I got a great deal. Mike, the salesman, was so helpful and accomodating. I definitely recommend this dealership!
by Phil from Boise
February 14, 2018
We've had two of these cx9's by Mazda. Unfortunately we were hit by someone in our 1st one and had to go get another. We did not want a different model so we ended up getting the same
one because we liked it so much. I can say even though insurance totaled it that it protected us well when we were hit by someone going over 40mph and walked away including our two children. We feel safe driving it and it has been highly reliable so far.
We had a great experience with frank at star auto mall on Nazareth pike. Thank you frank for finding us the right vehicle for our needs. It was a pleasure working with you. We will definitely tell our families and friends to come see you if they need a vehicle. Thank you frank
by PastaSteve from Piney River, VA
January 13, 2018
This car fits the family well, and is a great vehicle for the price point. Good value, and has plenty of options.
I finally got to actually buy a car from these guys. Had been looking but wasn???t ready and still have excellent service. I went there today not looking for specific car but I New these guy would have or find me something that fit my needs. No pressure family feel is why I returned. Everything up front no games and help me with a loan with not so great credit after so problems. I would come back and absolutely recommend. Also thanks for champagne guys!! Have a great thanksgiving!!
I absolutely love my CX9.
by Tabitha from Frostburg, MD
October 17, 2017
I feel that I got the most vehicle for the price. The only feature that I would ask for would be a remote start factory installed.
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