Eric was great to work with and no haggling with price. I told him what I wanted and needed for my trade and he made it happen. was probably the easiest vehicle purchase I have ever done.
thank you again
Kacey was patient, polite, and very knowledgeable when we came in to shop for a new car. My husband has been a ford man since he was 16 and Kacey sold him on a brand new Kia! Kacey continued to give us great information and let he Kia's great qualities sell itself to us. We loved that Kacey let us take our time, wasn't pushy and allowed us to ask all the questions we needed to stay well informed on this big decision. Thanks for the great new car!
This was the best experience I've ever had purchasing a vehicle after almost 40 yrs. of driving. I was a die hard GM person since my mother retired from there but I wasn't happy with their latest move on layoffs so opted to look at the Mazda and Subaru recommended by my son. I had such a good time with their sales staff, I felt at home and they all treated me like I was special even talking about small stuff that we can all relate to. I recommend them Very Highly!
You never expect to have a great experience at a used car dealership so I was pleasantly surprised when my husband and I visited this dealership. From the moment we walked in, we could tell this experience would be different. Jeff, our salesperson, was extremely knowledgeable about the cars on their lot and after listening to our needs, showed us multiple different options that would fit what we wanted. We definitely put him to work and test drove multiple cars to find the perfect one for us. He made no complaints about warming up cars in the cold weather so we'd be comfortable. Jeff definitely was not a high pressure salesperson and after finally deciding upon a Subaru Outback, gave us a bunch of coaching on its features and even gave us good advice about getting the best deal on car insurance since some insurers offer better rates for driving Subarus. Before we signed the paperwork, he even did a walk-around and checked for any dents, scrapes in the paint or tears in the leather and told us what they would fix or repair. We felt extremely comfortable the whole time and we're glad that we had such a relaxed purchase environment. They also stayed open later than their posted hours just so we could drive home that day in our new-to-us car. Overall, if you're looking for an honest, transparent used car buying experience, I would definitely recommend this dealer and specifically ask to work with Jeff.
Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
Dave Richardson gave the best new car ppresentatio
by MarkBJonz from Macon
December 8, 2017
My salesman Gave the best presentation on the cx5 I have ever had.
On any vehicle I. Have ever looked At I was ready to buy without driving it. The test drive was super. The problem was the salesmanager. He was like a vulcher. I went back with wife to just let her look but he was circling her car b4 she could stop. He never would except my offer or ever actually give me a counter offer. I bought the same car in Atlanta on the phone
We had a very pleasant experience with Hamilton Mazda, the staff was easy to work with from start to finish. Some time back I wanted a cover to go over the top of my MX5. Two of the employees helped me wth that, so I am a repeat customer. Ilp
Had a great experience working with Gary on our purchase of a new CX-5. Not only was he extremely knowledgeable, he immediately put us at ease with his friendly demeanor and no pressure attitude. He listened to our preferences and was very patient with our many questions. He worked hard to get all the paperwork in order so the car would be ready quickly and kept us informed of his progress. I had jokingly asked for a big bow on the car, like you see in commercials, and on the day of pickup I was greeted with a big red bow on the windshield! This confirmed our opinion that Gary goes above and beyond and really cares about his customers, even after the sale is made. Before handing off the keys to us, he took the time to go over the many features of the car and never made us feel rushed. Overall this was one of the best experiences we've ever had and would highly recommend Gary and Lannan Mazda as the place to go for a car.
Best car buying experience with Gary - super sales person!
by Kathy C from DealerRater.com
October 4, 2018
It was time for a new car and we thought a Mazda would be a great choice, but were not sure if we wanted the CX-9 or the CX-5. We stopped into Lannan Mazda and met Gary, the super sales person! Wow he is awesome, he has the strongest attention to detail of any car sales person we have ever met. He made sure we talked with him about our needs and how we planned to use the car and then he took over to ensure the car was ready in three days. Then when we picked it up he spent the time showing us all the features and making sure we were comfortable, a 12 speaker Bose radio system, incredible feature! Gary, thank you for being extraordinary and making our car buying experience 10 stars! We would highly recommend Lannan Mazda and in particular Gary for your next car purchase. He is pleasant, funny and just a great guy to work with. Zoom, zoom
Sam is an amazing service advisor. He makes sure that all of my needs are taken care of when I come into the shop. He is also great at explaining what needs to be done. I drive over 100 miles a day and thanks to the service department I have not needed any major work on the car.
Growing up I always heard about how much of a headache going to car dealerships was and having to deal with the stereotypical greasy car salesman. You know, the one that seems to have their fingers crossed behind their backs while touting that they can give you the best deal? At Naples Mazda that is not the case. I researched every crossover/SUV and shopped around for 2-3 weeks before I made my decision and Naples Mazda made my dreams a reality. Professional, personal and knowledgeable staff are just a few of the great traits that they display. I ended up having to work with 2 salesman due to scheduling but they both made sure I got the best deal on my 2018 Mazda Cx-5 Touring with the preferred package and walked out with a smile on my face. Thank you so much. I'll be sending people your way. Shout out to April as well!
Corey and team went above and beyond to help me and my twin 16 yr old daughters. We had just spent 2 hrs at a competitors dealership getting belittled and chastised. So after leaving that dealership we stopped at Cardinaleway just to look at their used cars. We couldnt have been greeted by a nicer salesman than JP. He went out of his way to show us everything they had within our price range. It was also 115 outside and that didnt stop him from providing great customer service. But what was the best customer service was Corey providing me a suggestion of leasing 2 new mazda 3 versus buying 2 used cars. The outcome was better than expected. I ended up with 2 new 2018 cars for less out of pocket money and a lower monthly payment that I currently had with one car. There was no pressure at all! I have never felt so comfortable in buying a new car than I did at this dealership. The entire process was awesome. Everyone was so friendly and kind. It truly felt like family. I highly recommend this dealership who doesnt want to play the high pressure car buying game. THANKS COREY AND TEAM!! YOU ROCK!!!
I was looking for a used car and had been to other dealers, who had denied me. But since I had bought a used car from Mitsubishi a long time ago, I figured I would try them too. Though, I thought for sure they would turn me down too. To my surprise not only did they Not Turn Me Down but they got me approved for a new car. Not only that but the monthly payments were almost what I had been paying a month for my used car. I decided then and there that I wouldn't go any place else for a new or used car. I have never been sorry.
They did not give the Sport Bars to me that were in the pictures online! I have asked twice with no response and I believe if that’s the way the Car appears online then that is what should be included in the Sale.
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