This review is for the periodic maintenance with my advisor, Jimmy Ho. Jimmy's team's great. Jimmy has been my go to advisor for the last few 10,000 maintenance services and I will continue to bring my car to him for service in the future. Everything was done on time and I feel that my car runs much smoother after it's been serviced. The shuttle service for drop-off and pick-up is definitely an added benefit. Drivers are polite and the cars are clean.
They did not give the Sport Bars to me that were in the pictures online! I have asked twice with no response and I believe if that’s the way the Car appears online then that is what should be included in the Sale.
Found a car on the internet we were interested in, called ahead and they had it ready to show upon our arrival. Buying process very straightforward with pleasant interactions all around. Would buy another car here without hesitation.
Please give my thanks and appreciation to your wonderful sales staff starting with Mr. Michael Barrilleaux,"internet Consultant, Mr. Reyes Garcia,"General Sales Manager" , and last but not least "Big Mike" ... These gentleman made it their mission to ensure our buying experience was met with true professionalism, courtesy and just all around enjoyable!! As my wife and I approached your lot we were met with smiles and great attitudes, this instantly put us at ease being we haven't looked or bought a vehicle in almost twenty years. We definitely were apprehensive, your wonderful team made the whole process easy and tolerable..I would have to say it all started with my phone conversation with Mr. Barrilleaux, he returned my call immediatly and instantly put me at ease.. No pressure whatsoever, It was all worth the hour drive to purchase my used 2006 Dodge Ram 1500.. I definitely would recommend your dealership to my friends and family who are interest in buying a vehicle in the future.. Again please extend my thanks and appreciation to the gentlemen i have noted above for their awesome service to me and my family!! Thank You A Happy and satisfied "Dublin Mazda Customer" Jose Maanao
I had been to this dealership a couple of times to see a used vehicle, each time i met a different salesman and noticed all were very polite and never forced me to buy, but had good product knowledge or tried to get me the info. Though i have seen better used cars of the same model at other dealership i would decide to buy from here, because i think if their sales guys are this good their management should be good if that is so, so will be their after sales service.
I inquired about a CPO Miata online, and Andy Nguyen responded promptly with all the requested info. Throughout the process from test drive to answering my questions, Andy was patient, helpful, and knowledgeable. It certainly made my first Mazda experience amazing!
Was making a private sale of our 2015.5 XC60. They allowed me to book a full inspection with very little notice, and did a professional job on the work. They even provided their observations on the prospective buyer.
My sales person ( Athena ) was extremely pleasant and helpful to deal with. Her professionalism at Fremont Mazda is an asset to your dealership! I will come back in the future when I need to purchase another vehicle....
Thanks to Alex, buying a car at the Mazda Fremont dealership was a breeze. No surprises and no gimmicks made the buying process hassle free and a very pleasant experience. Thanks Alex for everything.
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