Terrific experience with Colonial Mazda & Adam Dean
by Glennie56 from DealerRater.com
November 27, 2018
We visited other dealerships and test-drove other cars before deciding to come to Colonial Mazda. Adam Dean was a professional from the moment we met him and worked closely with us to select a CX-5. He knew we wanted to deal and carefully explained all the features, took us out for a thorough test drive, and listened to our needs and likes. Negotiations on the car's price and our old car's trade-in value were very fair and upfront. All paperwork waa handled professionally and explaibed well. Adam was knowledgeable, enthusiastic, engaging, and personable. A pleasure to work with him!
Adam Dean was exceptionally helpful! He was a joy to work with and he found me the perfect Mazda CX-5! I love driving my new car, and I would strongly encourage everyone to go to Colonial Subaru for their next car. Zoom Zoom!
I have always been a satisfied Honda and Subaru owner so when I was looking for a new car I never expected that car to be a Mazda. From the moment Brette took me on a test drive on a cx 5 I knew that that was the car I wanted. After reading numerous reviews and researching prices of the same vehicle I found Colonial Mazda to be great to deal with. Brette was excellent. Of course we haggled a bit but that is to be expected. I would definitely recommended stopping in to see Brette if you are in the market for a new xar.
Mr. Salmon, a.k.a. Fish, listened to us and met our needs from the beginning and throughout the shopping and buying process. Also, kudos to the dealership: We felt a sense of community among the entire staff in that if Mr. Salmon wasn't there when we stopped by (which we did several times), someone was always available to us. Fish allowed us all the time and information we needed to make a decision. We liked that.
without the frustrating experience of having to wait for a special tool to come in to recalibrate the blind spot radar damaged from an accident, everyone was wonderful to work with. The delay of getting the tool in was not the fault of the dealership, but rather Mazda corporate.
Just bought my second Mazda this week. Jose was just the best! He took the time to explain all of the vehicles features, was upfront with the car’s history and was clear about the entire buying process. Absolutely zero pressure. Personable and extremely knowledgeable. Working with a sales rep who has lots of experience makes all the difference. If you’re looking for a Mazda, go see Jose!
-Dawn & Eric
Jose Medina is THE most competent,honest,caring salesman anyone could have when either leasing or purchasing a car. We have been "Mazda customers" for many years, Jose has worked with us twice getting the best deal for our family! I would recommend him to all who are in the neighborhood of purchasing a car. He truly is "in your corner"!
by Marjorie aka Spice Girl Driver from Southbury, CT
July 4, 2018
Best experience ever!!! Jose Medina was right on. At first sight I fell in love with Spice Girl!! I got all I wanted and more in my RED 2016 Mazda 5. THANK YOU Jose Medina for being the perfect car salesman .
Overall a very good experience. Jorge is a very seasoned professional salesperson who we felt very comfortable dealing with. We expressed up front what we were looking for and all went well from trading in my car to driving off with my new vehicle.
We are extremely happy with our experience. We purchased a 2016 CX5, and traded in our 2010 vehicle. We were treated very fairly. The entire staff worked together to help our transactions occur in a very timely manner. The salesman (Jose Medina) was very knowledgeable and informative without being pushy. We will definitely be return customers! This experience was a much better one than we have ever had at any other dealership.
I visited Rt. 9 Mazda on Sun. 10/28 to check preowned inventory that I saw online. All the cars I was interested in were in the lot, and Andrew Nandlal allowed me ample time before checking to see if I had any questions. This was a tricky situation because I was looking for a friend, and she liked my CX- 5 as much as me, but wanted a CX-3. Andrew went above and beyond to make this happen for us. It was a sale that Andrew should be patted on the back for. He dealt with a couple of middle aged women and answered every need they had. End result: quick and easy sale! Kudos to Andrew!!
I am currently a deployed Service Member overseas. One of my vehicles back home was wrecked and I had to replace it. I went through a few different dealerships with no luck. I was even really close on leasing a Honda SUV, but the process was taking way too long, especially since I was coming out of pocket for a rental everyday that I did not close on a car deal. The Representative helping me seemed like he was only looking to sell his inventory and not find me what I was asking for. I purchased a car on Sunday from Route 9 Mazda. To say this establishment has one of the most professional and dedicated group of employees is an absolute understatement. I was emailed back very promptly after I reached out to this dealership by Stephanie Bernstein. She was an absolute saint. She helped answer all my questions when I was initially inquiring about the 2018 Mazda CX5 Grand Touring. Showed me all my leasing options (I'm going to say one of the most well presented and understandable quotes I've ever seen). I explained to her my situation and she went above and beyond to accommodate my family and I. I am thousands of miles away, yet with Stephanie's willingness to help and truly caring personality I felt like I was sitting right in front of her getting this process completed. I started talking to her on Friday September 21st and my Fiance was able to pick up the car with less than an hour spent at the dealership on Sunday September 23rd. Mind you, i'm overseas and never stepped foot inside the dealership. I truly appreciate the Route 9 Mazda team for making this process so easy for me given the hard time we were experiencing and how far away I was. I would reccomend this dealership to anyone who is interested in purchasing a new car. They break everything down to you with no confusion, and the best part is they're so affordable. I was able to get the top of the Line 2018 Mazda CX5 Grand Touring AWD and insurance for my car, all for the price I would've paid for a Honda CRV EXL lease alone (which is not their top of the line model). I will most definitely be coming back from deployment to purchase my second car.
Andrew Nandlal, Brendon Nunn, great guys, excellent sales people. Made the experience of buying a car enjoyable, and the time there relaxing. And Stefanie Bernstein was smart , fast, and got things done.
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