Growing up I always heard about how much of a headache going to car dealerships was and having to deal with the stereotypical greasy car salesman. You know, the one that seems to have their fingers crossed behind their backs while touting that they can give you the best deal? At Naples Mazda that is not the case. I researched every crossover/SUV and shopped around for 2-3 weeks before I made my decision and Naples Mazda made my dreams a reality. Professional, personal and knowledgeable staff are just a few of the great traits that they display. I ended up having to work with 2 salesman due to scheduling but they both made sure I got the best deal on my 2018 Mazda Cx-5 Touring with the preferred package and walked out with a smile on my face. Thank you so much. I'll be sending people your way. Shout out to April as well!
We've known Jim for over 4 years, and have purchased 2 new CX-5's from him. He's very patient, knowledgeable, accessible, and really listens & understands his customers needs. We highly recommend him, and when it's time to replace our current vehicles, we will be back to see Jim again.
Mr. Cali was very helpful when I need it to trade in my leased car. He made sure that I got the best deal. I am a longtime customer and this was the 3rd car I had leased from this dealership. Thank you again!!!
Purchased a like new used vehicle from this dealership. Can not say enough about the dealership employee team. Great staff and friendly no pressure attitude. They answered every single question honestly, including a follow-up after sale question by phone. Would definitely utilize this auto dealership in the future if I am looking for another purchase. Thanks again for the friendly and warm experience.
Pleasant young man. When I go shopping for cars I hate high pressure sales pitch people. I was pleasantly surprised that there was no pressure but lots of helpful information. He has called to follow up and still no pressure, but wanted me to remember his name so I wrote it down. I'm not ready to buy now however I'm impressed by his courteous demeanor. I will definitely be back when I'm 100% ready to buy a car. In a way I feel bad I'm not ready to buy the car so I wanted to at least leave a good review, I know most of the time the only reviews are the negative ones and I try to make it a point when I receive good service to point it out and let management know a good impression was made. Thank you
This our third purchase l that we have made from OBrien Mazda. Om our last purchase, my wife and I delt with Chuck Grillo Chuck was very pleasant to deal with. He was able handle all our concerns. I fell he went the extra mile ensure our satisfaction. My wife and I were treated well by all O'Brien staff. I would and have highly recommended Chuck Grillo and OBrien Mazda to others.
Shopping for a replacement pre-owned vehicle can be a bit tense. I walked into the preowned showroom and some how found myself walking toward Mr.Anderson's desk . A warm and sincere greeting was extended ... and I felt at "home" . We were not certain of what we wanted but narrowed to the one model of two builders . We did not purchase from John Anderson and O'Brien .. but had the pre-owned of choice been there we would have done so . He called in follow-up and was most cordial in wishing every success with our choice . He is a good man and an asset to this company and I will stop again soon when our 2nd vehicle is replaced
JT was awesome! I never felt pressured or awkward at any moment. He made the experience very easy. I shopped around at a couple other dealerships and they made me feel pressured or didn???t want my business at all. I will come back to JT and O???Brien for my future purchases!! I LOVE my Forester!! Thanks JT!! HAKUNA MATATA!!!!!
Energetic Staff and Great Genuinely Friendly Service!
by ArchitectZ from DealerRater.com
November 21, 2018
We just purchased a brand new Subaru Outback Premium sedan with the help of Ariana!! She was VERY friendly and conscientious and handled all of the complexities with great competence!! I recommend her by all means for your new car purchase! She is excellent at all those important details and makes buying a new car a definitely pleasant experience!!
Just recently bought an Ascent and had the opportunity to experience the service deptmartme t and O???Brien Subaru. Robinson did many back flips to ensure we were happy with the service brewing done. I highly recommend this department and their ability to recognize good talent in promoting Robinson to service advisor!!!
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