Took my car to Freeman Hyundai for an oil change. Service was performed to my satisfaction and in a timely manner. Staff is always friendly and professional. Waiting room clean and comfortable. Thank you.
I needed to have a door latch replaced and the Anna informed me of a recall on my ECM as well. The team repaired my car within a matter of hours and also vacuumed the interior. The service was amazing and I will be looking to Freeman Hyundai for my future needs.
Amazing Service - Everyone was so kind - easy to schedule an appointment - service Appointment was super quick - price was perfect Thanks for providing suck great service. Everyone is always so kind and welcoming :)
My G80 is a fantastic car, but the Freeman team makes Genesis even better. My valet was perfectly punctual. The loaner G80 looked new inside and out. My car was back to me in just a few hours, expertly washed and detailed.
Greg Powell is amazing! Best salesman I've ever worked with in my many car purchases! He's friendly, personable, and most importantly not pushy!!! They're in Arlington which is a bit of a drive from Cleburne, but I wasn't happy with the treatment I received the one time I visited the Mazda dealership in Fort Worth, and with the deal they were offering on a certified pre-owned Mazda 6 it was worth it to go check them out. And I'm very glad that I did!!!
Service like a luxury dealer. Staff is attentive but not overbearing. They are informative and will let you know your options. As a first time VW owner, I was very impressed. I didn't even but my car from them. I actually drove 40 minutes for their service (when I live 12 minutes from another dealership). Anyway, Mr Mo Q. took great care of me. I was able to get some work done in the waiting area while I waited (appreciate the wifi). I'll say this. I do a lot of reviews. I believe they are helpful to both the customer and business. If I give a 1 🌟, a business is really bad. At the same time if I give a 5 🌟, the business really deserves their credit. I don't evaluate emotionally and try to be fair realizing everyone's experience is different. I observed the service staff as people came in and went out. It is of my opinion that Hiley purposely strives for top notch customer experience.
Super happy with the buying experience at Hiley. Worked with Sonja and she went above and beyond to make us satisfied customers. She listened to everything that we requested and followed through. Got an awesome deal on the car we purchased.
Simply put, Hiley Hyundai of Forth Worth had the right car at the right price for a car for my son. Good enough deal to fly from New York State to Fort Worth Texas to get it. But that is a small part of the story. Dealt with Rodney, he made the transaction as simple as possible. He picked me up at the airport, flight was delayed 2 hours, he checked on my flight and called me to confirm delay before I could even call him. Drove to dealership, car was as EXACTLY as described. Signed paperwork and was on my way. He checked on us 3 times as we drove back to New York to make sure our journey was going as planned. Car performed flawlessly, temp outside was 100+ degrees, no issues. I have purchased cars out-of-state 7 times or more, have dealt with some honest folks all over the country. Rodney was the best. My son loves the car. Next time I need a car, I will look here first and give Rodney a call.
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