Great customer service, and a huge selection of vehicles. A no pressure sales technique with a consultative manner. The facilities at this location are spectacular. If your looking for a new car, you won’t go wrong here.
Into our third week of ownership of our 2017 CX-5 and can't say enough good things about it. Lots of well designed, easy to use, features for solid, safe, driving, loads of "creature comforts." Filled first tank of gas after taking ownership and calculated around 30 MPG. I had a great sales person in Kaitlyn Crisp. She has a solid understanding of the car's features, was very helpful explaining many of the accessories - navigation, controls tailoring, phone connection. She was glad to describe the wealth of benefits of buying from Independence. Our second CX-5; we'd buy another!
I purchased my vehicle here 13 years ago and I am very happy with the service at this store. Bobby and Bill in the service department have been so helpful over the years and their attention to detail, their knowledge of my vehicle, and their trustworthiness is what keeps me coming back. I am not yet in the market for a new vehicle but when I am I will come back here. The only thing that I would say is a downside is that I do wish the service department waiting area was back closer to the actual service department. Everything else about the new building is fantastic.
I just bought my first new car from Vince Burt, Nicholas DeFelice and Jim Maus at Independence Mazda. They made the buying experience so easy and answered all my questions promptly. Great buying experience!
Came in for a 4,000 mile service. John and Andrew were very efficient and pleasant. Had a nice read for 90 minutes and my CX-5 was ready, clean and shiny. I'll be back. I will purchase my next vehicle from your dealership.
Perhaps the easiest car buying experience in my life. And this was my second time buying a car from Mazda of South Charlotte, because it was such a great experience the first time!
Thank you, Peter LeViev! Really appreciate your help and customer service.
I will highly recommend if you want to buy go here and ask for Sarah Shepherd. She is very knowledgeable, personable and doesn’t pressure you she keeps your interests in mind at all times. I love the service I receive here each time. All star place!
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