Purchased a new Lincoln MKZ yesterday, the salesman, Narh Caternor was awesome. He explained the difference between three models of Lincolns, which helped me choice right one for me. I came to Koons, Silver Spring after visiting dealerships much closer to me on more than one occasion. I highly recommend them to anyone.
Bought a used car (Subaru Outback XT) I'd been shopping for nation wide for 3 months...the listed the car for $2,000 below bluebook when most are asking $2,000 above! The car was as good as presented, or better. They took the time to really clean the car up and make sure it was ready to drive. Would most definitely buy from them again...
Our product specialist, Ron Pattison, was extremely helpful, knowledgeable and personable. He assisted us in reaching a very favorable arrangement to trade in two cars for a CX-5, which we love. The manager and rest of the staff at the dealership were friendly and went out of their way to help us. This is our second time purchasing from this dealership, and we were very satisfied with the overall experience both times. We have already recommended this Brown's to friends and will do so again in the future. Thank you!
Mr Brown resolved my problem and represents this dealership extremely well. I would highly recommend this dealership for service based on my experience working with him even though I purchased my vehicle from another dealership because Passport Mazda had not opened at that time.
This week and especially today, Steve Sherman helped find the perfect car and terms. He and everyone in the dealership made me feel like ROYALTY He patiently listened to my concerns about needing a dependable car with a payment that fit into my retired school teacher fixed income. The 2017 Forester I purchased met everyone of my needs. I am one very satisfied customer.
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