Mazda Delership provided me with outstanding customer service. Going in knowing exactly what car I wanted ( Mazda CX-5 Touring 2018 ) their was no pressure to buy just pure natural communication and a swift purchase. The Mazda sales team worked on my loan and got me the car I desired. Thank you Mazda and especially Evan Rowe for such a friendly and exciting experience purchase of my new Mazda ( Genesis Snowflake ) that’s what I named her.
Tony and the team were all great. No pressure, great prices below dealer invoice, and knowledgeable salesmen. I would emphasize the latter as shopped over 6 dealerships and finding salesmen that knew their product was rare. Great job Tony and Team DGDG
I went through Costco and this dealer came up in referral. I did everything via e-mail (my preference) up to the point where car was being brought to dealership. After that salesperson had deal and car I wanted waiting for me. A painless, easy and no pressure car buying experience. Go see Marie or Anibal.
Our first Mazda was a 2016 lease two years ago. We just happened into Concord Mazda because we happened to be staying at a hotel nearby.
We were amazed (and pleased) to find that there was no pressure or sales hogwash. We had been trading cars every 2-3 years anyway, and the Concord Mazda staff at the time introduced us to leasing, which makes that easier and more affordable as long as we plan to keep trading in.
This time, we were contacted by Anibal, who was very friendly and helpful right from our first email contact. We're 5 hours from Concord, which meant a long drive to come in and swap cars. Anibal prepared a quote by email so we could decide if we were really ready to upgrade before having to drive down, he had absolutely everything ready when we got there, and overall he just made the transaction simple and easy.
Earl (Finance) made the paperwork clear and fast and pleasant. I drove in around 4:15 and was back out on the highway in our new car in about 2 hours. And I didn't feel like I'd just been beaten at Chess!
I used to dread car shopping, but this is our second purchasing experience with Concord Mazda that has been actually pleasant!
We love our new Mazda 3 (Soul Red, Parchment leather interior) even more than our older Mazda 3 SI. And we're already looking forward to coming back to Concord Mazda in a couple of years for another one. Highly recommend you check them out!
Was making a private sale of our 2015.5 XC60. They allowed me to book a full inspection with very little notice, and did a professional job on the work. They even provided their observations on the prospective buyer.
Just purchased a new car from Evan Rowe and had a great experience. He was efficient, honest and from shopping at several dealerships offered me the best deal and was flexible to make me happy. Definitely recommended!
Last Saturday I leased a Cx5 from Royal Motors and had an excellent experience. My sales person was Sierra who I was fortunate enough to meet for the first time the previous week. Sierra was patient, professional, knowledgeable, and in the end delivered on everything she promised. I absolutely love my new Mazda CX-5! With Royal Auto’s pricing and Sierra’s trustworthy service, there is no reason to shop anywhere else! Thank you Sierra and Royal Automotive Group!
I fell in love with one of their used cars on their website. I called for more information and the gentleman that was helping me was very helpful and not pushy at all. Customer service assured me this would be the dealership for my next purchase.San
This was a very pleasant experience. Matt Davis and his sales and finance managers did a great job. They stayed very late on a Friday night to accomodate us. I will come back whenever I need another car.
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