Even though the heading on this post is "Almost" I would like to recommend this dealership with full and high regards. The staff that is in place here starting with Jae Chong, and Brian Farrell and finally Lisa Sweet are exemplary! I did not buy a vehicle from them, but not for any reason focusing on the Dealership, the staff, or the vehicle I went in looking to purchase. These folks treat you with the utmost respect, and have the customer in mind yet at the same time trying their very best to find a compromise to fit the needs of the consumer. I would highly recommend any potential buyer to be sure to look at Chambers Motor Cars of Natick at the first stop in the process. They have high quality, low mileage vehicles at reasonable prices. In my next purchase I will doing just that, checking in with them first ! You should Too! Thanks to all for a painless experience!
We recently purchased a used Mazda CX5 at Mazda Gallery. Our sales person, Joe D, made the whole process simple. There was no pressure, but he was there to answer every question and to expedite the paperwork process. I feel we got a great car, a good deal and a few laughs thanks to Joe.
The receptionist was friendly, we were helped within couple minutes, the sales adviser (Kayshawn) was very attentive, Very knowledgeable about the vehicle. Excellent customer service. The price was fair. The financier wasn’t too friendly or had much patience about the process. I recommend the sales advisor, the dealer, not the finance process.
Acton Toyota stands out as easily the most pleasant car buying experience my wife and I have had. Steve Kiviat was extremely pleasant to work with, answered all of our questions about the car, and was completely transparent throughout the entire experience. He was recommended to us, and he did not disappoint. I will definitely recommend Acton Toyota and Steve to any friends or family interested in a buying or leasing a Toyota.
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