Buying a used car when you know exactly what you want can be daunting if folks do not communicate. Eli and Max at Towne Mazda are great. You always know where you stand and all the specs on the vehicle you think you might want to buy. They understand the subjective tense in the buying process. Very helpful. I did buy a car and think it proved to be a good deal and experience for both sides. Definitely would recommend them.
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
Shift helped me find a buyer for my 2014 BMW M5. They had my vehicle inspected, took care of the detailing, photos and delivery to the new buyer. After selling the BMW, Kevin and his team were able to find me a 2012 Bentley GT convertible with 5k miles and help me purchase below market value.
Kevin and his team communicated thought the whole process and was very helpful in selling and buying my new car.
I would strongly recommend Team Shift for anyone who is in the market for buying or selling.
I inquired about a CPO Miata online, and Andy Nguyen responded promptly with all the requested info. Throughout the process from test drive to answering my questions, Andy was patient, helpful, and knowledgeable. It certainly made my first Mazda experience amazing!
I email the sales personal and within 24 hours I got a response. They answer all my question and even though I didn't buy from them, they point me in the right duration . Great people to work with. will look into buy a vehicle in the near future. keep up the great work.
I went in with a dead battery and a special request. The ENTIRE team rallied to my cause, taught me what I asked to understand, and helped with some complicated paperwork. End to end a very positive experience!
Hyundai of Serramonte has a great staff. They were nice and not too pushy! They made us feel comfortable and relaxed. They were very understanding of our situation and were willing to work with us. They went above and beyond normal expectations. Overall, the best experience I have had at a car dealership!
They did not give the Sport Bars to me that were in the pictures online! I have asked twice with no response and I believe if that’s the way the Car appears online then that is what should be included in the Sale.
Found a car on the internet we were interested in, called ahead and they had it ready to show upon our arrival. Buying process very straightforward with pleasant interactions all around. Would buy another car here without hesitation.
Please give my thanks and appreciation to your wonderful sales staff starting with Mr. Michael Barrilleaux,"internet Consultant, Mr. Reyes Garcia,"General Sales Manager" , and last but not least "Big Mike" ... These gentleman made it their mission to ensure our buying experience was met with true professionalism, courtesy and just all around enjoyable!! As my wife and I approached your lot we were met with smiles and great attitudes, this instantly put us at ease being we haven't looked or bought a vehicle in almost twenty years. We definitely were apprehensive, your wonderful team made the whole process easy and tolerable..I would have to say it all started with my phone conversation with Mr. Barrilleaux, he returned my call immediatly and instantly put me at ease.. No pressure whatsoever, It was all worth the hour drive to purchase my used 2006 Dodge Ram 1500.. I definitely would recommend your dealership to my friends and family who are interest in buying a vehicle in the future.. Again please extend my thanks and appreciation to the gentlemen i have noted above for their awesome service to me and my family!! Thank You A Happy and satisfied "Dublin Mazda Customer" Jose Maanao
I had been to this dealership a couple of times to see a used vehicle, each time i met a different salesman and noticed all were very polite and never forced me to buy, but had good product knowledge or tried to get me the info. Though i have seen better used cars of the same model at other dealership i would decide to buy from here, because i think if their sales guys are this good their management should be good if that is so, so will be their after sales service.
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