Sam is an amazing service advisor. He makes sure that all of my needs are taken care of when I come into the shop. He is also great at explaining what needs to be done. I drive over 100 miles a day and thanks to the service department I have not needed any major work on the car.
Just purchased a 2018 certified pre-owned Buick LaCrosse Essence yesterday. The whole experience was non-stressful and enjoyable. Chris, Dave, and Bert were exceptionally professional and pleasant to work with! Many thanks for such a positive transaction, Jacqueline H.
Our experience at Tyrone Square Mazda was wonderful, starting the moment we arrived on the lot. David met us with a laid back, friendly greeting and a sincere interest in helping us find what we were shopping for. He listened to our budget and driving needs, and showed us a few different options...without trying to up-sale. His knowledge, honesty, and no-pressure salesmanship was so refreshing! He and finance guru, Jason, were able to work up an offer we couldn't refuse in a short amount of time.... without any haggling or double-talk. It's not that often you can walk into a finance office and find that the offer a salesperson gave you is exactly what's on the paperwork. Needless to say, assuming these fellas remain at TSM, we will definitely be repeat customers. Other dealerships we shopped weren't big on people skills, not to mention it took TWO days to get back to us with a price! Their "L"...David and TSM's "W"!
First, I ended up not buying a car here but that was only because they didn't have quite what I was looking for. I do want to say that I had a very pleasant experience at Fitzgerald Outlet, though. I worked with Walter "Chet" Wilkinson and he was superb. Knowledgeable, pleasant and best of all not in the least bit pushy or a typical "car salesman"; I'd have just walked out in that case. I ended up purchasing a car at another dealership (who had a similar philosophy as Fitzgerald - no haggle. no pressure) and it really only boiled down to the fact that the other place happened to have a vehicle which fit the bill, so to speak. I very much would recommend Chet and company if you're in the market for a used car - no plaid jacket and smoke and mirrors.
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