My first time visiting Hollingsworth Richards and rolled out in under 2.5 hours. Matt Zumo, our salesman did a great job helping us look at different options on vehicles. One of the biggest compliments I can give is that it was all under zero pressure.
I ended up not buying from Ross Downing but I did feel the need to leave a review. Their sales rep provided good service and had the vehicle I was interested in ready for me by the time I arrived. Their manager was willing to work with me and offered me a fair price on the vehicle and my trade in without being pushy or trying to jumble numbers around to make it look like I was getting a deal but wasnt. I would recommend them to anyone looking for a vehicle.
Mr. Glenn and the Hollingsworth team were timely and considerate with their communication leading up to the dealarship visit, vehicle showing, and purchase.
This was extremely important since I came to the dealership to replace a vehicle that was recently stolen.
Matt was a really great salesman, that was easy to talk to and work with. He was patient, but engaging. Kailey was also very prompt and quick to respond.
Go see Matt (Catfish) to get your next car and you will be happy.
Service advisor, Pringle, was very courteous, knowledgeable and alerted me to a safety with a tire. In a walk around of my vehicle he a spotted a nail in one tire. Inspection revealed 4 nailed the tire.
We found a used car for one of my kids. I have five children so I have had to buy a lot of cars in the past. This was, by far, the most pleasant and simple process to get a car that I have experienced.
Great Service all around!!!! Brought vehicle in for service, supplied with a loner to continue with our journey. Vehicle was ready and n a timely manner. Very professional staff. I recommend asking for Eddie for sales and Ray in the service Dept!!!
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