I was surprised when hesitated about car original cause and what part got repaired but Jacob was upfront with the details. Overall very good experience. Excellent customer service and friendly, courteous staff.
Great Experience.. started with looking @ the inventory online and then drove off the lot with no games no hassle no long waits just to haggle. They even brought my vehicle from one location to the next to meet my needs. Came from out of state and was in and out just as I explained that what was what I needed. Great job team!!!! Will definitely be recommending to whom ever is wanting a great vehicle at a good price and after it feels satisfied with the service in which they provide
Our salesperson was Aspen , She was very easy to work with we told her what we wanted where we wanted to be at payments, She got us the vehicle we wanted and where we needed to be with payments. Aspen made the hole transaction very easy. I would recommend her to everyone looking to buy a vehicle.
I brought my car in for what I thought would be routine and there ended up being a plethora of issues to deal with. They worked with me to help me understand everything and prioritize the work to fit my budget while addressing the most important issues.
The service at Mazda was amazing as everyone was friendly and knowledgeable. From the moment Aspen met us at the door she gave us the best customer service. She was so helpful with every step of the process and answered any questions I had. She didn't pressure us in any decisions. Aspen and Amy were fast and efficient as they worked with me on getting a loan for my car. I am so thankful that I went to Courtesy Mazda to buy my first vehicle.
I always know my Mazda is getting vthe best service when I take it here. The staff are always courteous and helpful. They alerted me that my dashboard needed to be replaced under an extended warranty and I was completely unaware. They scheduled the all day maintenance and worked with my schedule and provided me a courtesy car. The most recent check-up the told me it is due for it's 60K mile service but understood that I couldn't get the service at that time due to cost and did not push the service on me but told me what service I should focus on next. I always feel confident that my car and I are in good hands when I'm there. The only issue is that I was unable to connect to their WiFi while waiting but I did not request assistance in this matter as I'm sure they would have helped me.
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