Mike Kowalski and the general manager Paul were relaxed, friendly and professional. Mike also was dependable in resolving a minor issue. ( Not all preowned places are. ) Very happy with the car. They actually pre-service all their cars with any needed maintenance repairs ( ours needed new brakes ), rather than just sell as-is. A 3000 mile dependable warranty distinguishes this servicing benefit, and makes the purchase a more reliable and comfortable one.
My two contacts were with Harry The salesman and Steve in the finance department. Both were extremely knowledgeable and professional. Let me just start by saying I live two hrs from this dealership and Harry made the one day prossess a pleasant experience. Steve in the finance department was also completely professional and answered all my questions with confidence and knowledge. I would definitely recommend this dealership to people I know, and will definitely consider this dealership in future vehicle purchases.
Mr. Salmon, a.k.a. Fish, listened to us and met our needs from the beginning and throughout the shopping and buying process. Also, kudos to the dealership: We felt a sense of community among the entire staff in that if Mr. Salmon wasn't there when we stopped by (which we did several times), someone was always available to us. Fish allowed us all the time and information we needed to make a decision. We liked that.
Just bought my second Mazda this week. Jose was just the best! He took the time to explain all of the vehicles features, was upfront with the car’s history and was clear about the entire buying process. Absolutely zero pressure. Personable and extremely knowledgeable. Working with a sales rep who has lots of experience makes all the difference. If you’re looking for a Mazda, go see Jose!
-Dawn & Eric
Jose Medina is THE most competent,honest,caring salesman anyone could have when either leasing or purchasing a car. We have been "Mazda customers" for many years, Jose has worked with us twice getting the best deal for our family! I would recommend him to all who are in the neighborhood of purchasing a car. He truly is "in your corner"!
by Marjorie aka Spice Girl Driver from Southbury, CT
July 4, 2018
Best experience ever!!! Jose Medina was right on. At first sight I fell in love with Spice Girl!! I got all I wanted and more in my RED 2016 Mazda 5. THANK YOU Jose Medina for being the perfect car salesman .
We are extremely happy with our experience. We purchased a 2016 CX5, and traded in our 2010 vehicle. We were treated very fairly. The entire staff worked together to help our transactions occur in a very timely manner. The salesman (Jose Medina) was very knowledgeable and informative without being pushy. We will definitely be return customers! This experience was a much better one than we have ever had at any other dealership.
Miguel is awesome, down to earth and a professional salesman. We bought our first Mazda there recently after going to MANY dealerships whom were very rude and could tell they had no interest in the person, just their wallet. They made the process easy and everyone was willing to help with no questions asked. Zoom zoom!
I bought my first car from Mazda recently and I'm so satisfied I did balise mazda in w. Springfield from ashley . Ashley was beyond Phrenomeny good. She helped me with my dad through the process of getting my first car and I couldn't thank her enough.
Chantilli was an amazing salesperson!. Great service, very knowledgeable, caring and made buying a car a rare easy and pleasant experience. The finance dept. Was great as well. I would definitely buy from Balise again.
My wife and I stopped in to check out a certified preowned Mazda 3 and ended up putting down a deposit that afternoon. Ashley in sales made everything so easy for us, and we love our new car! Thanks, Ashley!
I enjoyed working with Ashley Pingree and Balise Mazda. This was the second Mazda we bought from her and our third bought from Balise Mazda. She made the car buying process extremely easy. She is definitely willing to go above and beyond to get you into the perfect car. The staff and service department are also amazing and are dedicated to ensure your car is in great working condition. I highly recommend Balise Mazda for your next car.
I just had a conversation with a woman named Raina (sp) concerning my car’s need for warranty work . She was incredibly easy going, helpful - took the time to explain my questions - we even shared a laugh! I now feel comfortable taking my car in to be serviced! Thanks, Raina!
Our sales person was great. Miriam was patient,informative and pleasant. I will definitely recommend her to all my friends and family for all sales needs.
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