Great customer service, and a huge selection of vehicles. A no pressure sales technique with a consultative manner. The facilities at this location are spectacular. If your looking for a new car, you won’t go wrong here.
Came in for a 4,000 mile service. John and Andrew were very efficient and pleasant. Had a nice read for 90 minutes and my CX-5 was ready, clean and shiny. I'll be back. I will purchase my next vehicle from your dealership.
Perhaps the easiest car buying experience in my life. And this was my second time buying a car from Mazda of South Charlotte, because it was such a great experience the first time!
Thank you, Peter LeViev! Really appreciate your help and customer service.
I will highly recommend if you want to buy go here and ask for Sarah Shepherd. She is very knowledgeable, personable and doesn’t pressure you she keeps your interests in mind at all times. I love the service I receive here each time. All star place!
Into our third week of ownership of our 2017 CX-5 and can't say enough good things about it. Lots of well designed, easy to use, features for solid, safe, driving, loads of "creature comforts." Filled first tank of gas after taking ownership and calculated around 30 MPG. I had a great sales person in Kaitlyn Crisp. She has a solid understanding of the car's features, was very helpful explaining many of the accessories - navigation, controls tailoring, phone connection. She was glad to describe the wealth of benefits of buying from Independence. Our second CX-5; we'd buy another!
The standard, Dan Ingrassia the Product Specialist was GREAT, knew his products and presentation was text book. Carlos was the Middle Man, running between upper Mgmnt and Me. His delivery of the figures were also text book. Accepted payments with no money down, 72 months new 2018 Rav4 and New 2019 Corolla. Chris and Nate, the Upper Mgmnt that makes the calls and deals with the Banks were spot on. I'm going misspell this one, but (Christiana) in finance, lovely and very Professional young lady was text book and provided what was given to her through the chain and then the part of signing the Bible on 2 cars began. It was during the "Bible Stage" that something wasn't right. Somewhere between our deal at the desk with Carlos and the Finance Office, the terms on the RAV4 got bumped back from 72 months to 75 months, which totalled just under $1800.00 for the 3 months (ie..the down payment they wanted us to do). But in the end, all is good. Bought 5 cars from Toyota North Charlotte before these 2, and we will go back...
Came in wanting to look at a used car on the lot, but after talking w/Kyle, thinking about what was in my best interest long term, ended up leaving with a brand new 2018 Mazda6! I absolutely LOVE it, and i would recommend Kyle and Keffer Mazda to anyone looking for a vehicle!
It was easy from online shopping to dealership experience. Our sales rep was knowledgeable and helpful. The car was delivered just as promised. The dealership was clean and up to date giving a great first impression of how Keffer Mazda cares about their image and the cars they sale.
Happy except told navigation included but wasn???t.
by Danielp from DealerRater.com
November 0, 2018
Pleased with most of our experience we had at dealership. Only issue we have is that we were told by first salesman that the car was equipped with navigation, that Mazda puts the chip in once car is bought. When we came back to take possession of car we asked again about the navigation and was told this car didn???t have it nor could they add it because we were already getting a hell of a deal. We were told this several times by several people. While we understand that maybe we were getting a great deal it was supposed to have navigation and we had no reason to believe it didn???t. We were going by what the salesman told us.
This was my first time buying a Mazda. The staff at Keffer were incredibly helpful and made the whole process easy. I would definitely return to this dealership if I'm in the market for another car.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.