I inquired about a CPO Miata online, and Andy Nguyen responded promptly with all the requested info. Throughout the process from test drive to answering my questions, Andy was patient, helpful, and knowledgeable. It certainly made my first Mazda experience amazing!
I email the sales personal and within 24 hours I got a response. They answer all my question and even though I didn't buy from them, they point me in the right duration . Great people to work with. will look into buy a vehicle in the near future. keep up the great work.
I went in with a dead battery and a special request. The ENTIRE team rallied to my cause, taught me what I asked to understand, and helped with some complicated paperwork. End to end a very positive experience!
I cant recommend this dealership enough!
The first time i visited Oak Tree Mazda was to test drive only. Immediately upon walking in I was greeted and helped without having to seek down a salesperson. I was able to test drive the car of my choice very quickly.
The salesperson (Andy) gave me an overview of the car’s features, and even explained the differences between Mazda and other carmakers. He was very objective in his advice and clearly had an extensive knowledge base.
He also explained the pro’s and con’s of leasing vs. buying until we found a financing option I was comfortable with.
When I told him I was still researching vehicles and couldn’t immediately commit, I felt no pressure or gimmicks to sign on the spot- but instead received an invitation to return in the near future.
Andy also followed up with me several times post my visit to check on my vehicle purchase process, providing updated quotes and information on specials and deals as they became available.
After test driving lots of cars, and researching pricing at multiple Mazda dealers, none of the other dealerships in the area came close to the customer experience I received at Oak Tree Mazda. When I returned to purchase my car a month later, I not only got the best deal in the Bay Area, I was also able to give my business to a team that had my best interests at heart from day one!
Submitted an inquiry on their website and was contacted first thing in the morning. Mike Schwartz helped me through the whole test drive and application process, was personable and very knowledgeable. He answered my questions and pointed out what I needed to know as a new owner. I felt very welcome at Oak Tree Mazda, and would come back in the future.
Today I drove away from the dealership as a first time car buyer! I had an amazing experience with this A+ team. Nick the GM was super helpful with setting me up with his team that gave me the true VIP experience. The assistant manager Thomas was able to find the car that I was exactly looking for while also keeping me updated when the car would be ready. I appreciate all of the communication even when he was technically out of the business. My sales rep that helped assist me with the car was Sterling and he helped so much through the process and patience with the finance department. Sean was the sales manager within the finance department and he did everything and exhausted every possible outcome in order for me to get the best deal! I walked away believing that this whole team was there to help us all reach a common goal which was driving away with a car at the best affordable deal. Thank you all for your help!
Jasper was absolutely helpful and knowledgeable when it came to finding the right car. Jasper was very friendly and made us feel at ease while we were at his lot. We had visited about 4 dealerships and Jasper stood above all the rest! Thanks so much!
Ernesto was great with helping me find the car that best suited me and my liking. I for sure didn't settle with what I bought and that's all thanks to Ernesto! I recommend anyone to buy their next vehicle from him.
Ernesto Valera is exactly the type of car salesman you're hoping to find. Walked in to buy a used Mazda 3 Hatchback as a starter car for my daughter. We scored when Ernesto approached us. No haggle, no problems, Ernesto went out of his way to close this deal. Quick and easy. I wish all of my car buying experiences had been this smooth. Thank you Ernesto!
They did not give the Sport Bars to me that were in the pictures online! I have asked twice with no response and I believe if that’s the way the Car appears online then that is what should be included in the Sale.
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