After months of searching, this is where I finally found my dream car! Sales rep Michael was a ton of fun during our test drive and made me feel really comfortable in the car and answered all necessary questions. The sales managers were patient with me while I spent most of the afternoon making my decisions and consulting others for input. The detailing team made great work of my car when I asked for a pretty major transformation in taking off all the plastidip that the previous owner applied all over the car. All in all I trust this team and am so excited to have my new car.
Dustin and Jordan got it done all the way around. I was working with them on a deal for a base 2018 cx-5 touring in red and black interior. They didn???t have one on the lot so they looked around for one. Although they couldn???t find one initially the very next morning I get a text from Dustin saying they found one and will do a dealer swap for me. Dustin goes down and gets the car for me and gets it looking shiny. Dustin and Jordan get our paperwork done before we go down to the dealer to speed things along and when we get down there they are friendly as can be. Everything went super smooth. Even Corrie in financing was super friendly, easy going and honest . Just as an example we but a large down payment so she(Corrie) straight up told us we didn???t need gap insurance and didn???t even try to offer it to us. As for the deal. Let???s just say I would???ve payed more for the same car used. It was a smoking deal! Next car we buy will be a Mazda and it will defenetly be with cardinaleway mazda in Mesa all thanks for the great straight up service Dustin, Jordan, Corrie and manager Matt gave us!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had been in talks with Dustin and Jordan for a couple of days about a base 2018 cx-5 touring in red and black interior. Unfortunately they didn???t have that car on their lot but i get a text from Jordan the very next day saying they found one (last 2 or 3 in all of phoenix metro) and can do a dealer swap for me. Dustin went and got the car and together with Jordan got all the paperwork ready so when we arrived everything was ready to go. They got it all washed up and shiny for us as well. And as for the deal itself let???s just say I would???ve payed more if I bought that same car used. It was a smoking deal. Dustin and Jordan were friendly and patient the whole way through. Even Corrie in finance was friendly and easy going. No pressure to buy extras we didn???t feel we needed. As an example of her honesty we put a good down payment so she straight up told us we didn???t need gap insurance and didn???t offer it to us. Our next car for sure will be a Mazda and for sure will be with cardinaleway Mazda Mesa. Straight up honest service! Great job guys!
I brought my CX-5 2017 for a 7,000 miles service last week. As usual, Nick Santarsiero and his team were fantastic!! 6 years bringing my Mazdas for service. Nothing but great and friendly service!! Thank you Nick!! Miguel Alonso
Melissa was very knowledgeable about the vehicles and not pushy to get sales. She wasn't trying to oversell for something I was not looking for. Chris Johnson was also great to deal with. Very fast buying experience overall. Would highly recommend to friends.
I received an email back in a few hours. They went above and beyond giving me so much information on the used car I was looking at, never had such excellent customer service from a dealer like that before, was amazing experience and will definitely be buying from them in the future. Thanks RockieAnn
I went to Horne Mazda to look at a CX-5 and ended up driving off the lot with a fantastic vehicle!
The staff was very friendly, knowledgeable, and worked with me to make the the vehicle fit into my payment budget. On top of all that their financing rates are very competitive for the market.
Ask for Bridgette Miller and you'll be in the best of hands!
I have to commend Dustin Lone for his professional demeanor and his unique brand of tenacity in completing our car purchase. With Dustin's intense and sincere interest in the customer experience, combined with his extensive product knowledge, I have no doubt that this young man is destined to have a very long and highly successful career in the automotive industry. Dustin's honest approach is rather special and we would be proud indeed to recommend Dustin to any prospective car buyer!
After finding the vehicle I was interested in on their website, I left a voice message to inquire if it was still available. Within less than 5 minutes I received their return call and confirmation of availability. My son and I were greeted by Jacob(Jake) and then by Brian. There wasn't a moment that I felt a 'hard sell" coming on. Together they made our whole visit comfortable and we shared a few laughs along the way. The financing went smoothly and was very organized in a timely way by Jarvis. We even exchanged a few smaller conversations with a few other team members within their dealership before we left. It was obvious that the employees enjoy their jobs and there is a definite positive vibe within their dealership. I would highly recommend CardinaleWay Mazda of Mesa, AZ! In a nutshell: *Quick response time *Excellent customer service *Smooth financing within my budget. *Totally stress free experience.
Corey and team went above and beyond to help me and my twin 16 yr old daughters. We had just spent 2 hrs at a competitors dealership getting belittled and chastised. So after leaving that dealership we stopped at Cardinaleway just to look at their used cars. We couldnt have been greeted by a nicer salesman than JP. He went out of his way to show us everything they had within our price range. It was also 115 outside and that didnt stop him from providing great customer service. But what was the best customer service was Corey providing me a suggestion of leasing 2 new mazda 3 versus buying 2 used cars. The outcome was better than expected. I ended up with 2 new 2018 cars for less out of pocket money and a lower monthly payment that I currently had with one car. There was no pressure at all! I have never felt so comfortable in buying a new car than I did at this dealership. The entire process was awesome. Everyone was so friendly and kind. It truly felt like family. I highly recommend this dealership who doesnt want to play the high pressure car buying game. THANKS COREY AND TEAM!! YOU ROCK!!!
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