We owned three Subaru's and this purchase makes four. This was our third experience with Matt at Ramsey Auto Center. We shared with Matt what we were looking for in a new vehicle and he quickly found a car in their inventory that matched out wants. The purchase process was reasonably fast and not too painful. We've looked at other cars at other dealerships, but seem to be drawn to the quality and affordability of a Subaru, and Matt has continued to give us excellent service.
We either didn't see the chip the windshield or it was "filled"in, but nothing about it was disclosed so when I saw the chip the very next day I took it to Safelite to be repaired as we hadn't purchased the extended warranty. When we took it to Safelite they informed us that it had already been repaired once and there was nothing else that could be donebesides replacing the whole windshield. So much for a certified vehicle purchase with car fax.
After a significant service error from another dealership I have been bringing my vehicle to Ramsey for service. I have been very satisfied and everyone has been so friendly. Dennis Parker is very knowledgeable. I will continue to come back to Ramsey and have referred other family to visit there for service needs. Thanks!
On Wednesday my 2017 Mazda CX-5 was due for a service and tire rotation. Arrived with no appointment. Used the express service. In and out in a house. Personalable and knowledgeable staff on the intake and the return of the car. Cashiers were efficient if lacking in the bubbly personality area. A very satisfied customer.
Car has a leak but no one cared or actually tried to fix it or give me an estimate or told me it might be covered under warranty. Can't select an employee who worked with me because no one worked with me.
The check in was quick and the service staff friendly. The service was fast and efficient and I was on my way in 40 minutes. The service technician went over the detail on what was performed and the current status of the car. Much appreciated.
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